North Rustic review for Pixc: Photo Resize
July 10, 2019
This app literally ruined every image on my site. I was charged 19.99 for them to just add white on the outside of the images. It does not in anyway fix anything at all. Images looked exact same, with a huge chuck of white border. Highly suggest not using this app, I have asked twice for help from developer, no response. I will be speaking with Shopify to remove the charge, I now have to go back and MANUALLY rephoto 1,205 images! To say I am ****ed is a massive understatement. Developer will come here, make an excuse, and try to let it seem like this is less than a serious problem. My site looks like crap from using this application. I paid $19.99 to give myself more work, should have been to reduce work but no. The app just totally jacked every single image up. You have been warned. Avoid.
Hello there, I am very sorry to hear that the app did not work as you expected. The app does add white borders to the shorter side of your images to make them square. For most website owners, this is perfect, but it appears this does not work for you. We apologize for the trouble caused. There is an option to restore your images. And we have reached out to you via email to help. Feel free to get in touch if you would like us to resolve this issue.
