
Pixc: Photo Resize
Shopify App Store | Pixc: Photo Resize | Quick Optimizer
Rating
4.5
feedback
503
chart
#40
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Less than a day
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Less than a month
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Less than a year
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More than a year
Reviews Summary
The reviews for the Shopify App are mixed, with both positive and negative feedback from users. Positive aspects include the ease of use, helpful customer support, convenient Pay As You Go feature, and the ability to resize images quickly. However, negative aspects mentioned by users include issues with billing, unexpected charges, inconsistent resizing results, and difficulties in contacting customer service. Some users also reported that the app caused their images to have white borders or did not fit well with their website design.
Highlights
Rating Breakdown
All reviews
June 17, 2025
It is not even working. Refresh, Analyze etc.... nothing but the same old scan from months ago. Images that have already been resized included... from months ago. New images... no where to be found in the "analysis" Worked for a while... but not any longer. Trash.
June 16, 2025
Scammed out of $0.50. I've had this app for several years now, and I have absolutely LOVED it - until today. I had 14 new photos to resize, and I selected them all and was charged $0.70 for those 14, as expected - except the app only resized 13, and I was left with one left over. Not thinking I'd be charged again (since I was already charged my fee of resizing 14 and only having 13 resized), I opted to try again on that last one. I was then charged $0.50 for that resize (instead of just $0.05 for the single resize) since, according to their FAQs, the minimum payment amount accepted by their payment gateway is $0.50. It might not be a big deal to most people, but these cents add up. Buyer beware. Update: I am happy with the customer service provided after my feedback was left. I only wish that getting in touch with the service were easier and that I had to leave less-than-stellar feedback to be helped. If there's a link to contact the app's support team, I didn't find it.
Thank you for taking the time to share your feedback — and for valuing our app. We're truly sorry to hear about the issue you encountered. This isn’t the kind of experience we want for any of our users. We’ve already refunded the charge and have also reached out directly to follow up. If you have any further questions or concerns, please don’t hesitate to get in touch — we’re here to help.
June 25, 2025
Initially left a different review and the App contact me right away. I can not believe how Incredibly helpful they were - above and beyond service! It took several days to resolve my issues but they answered every questioned and kept going until my issues were resolved. I never expected that much assistance from an App. Highly recommend. Thank you so much! (original review) The app was easy to use. However I am very upset that I wanted to downgrade my service before the next billing period to avoid additional charges and immediately took away my service... that I already paid in full for using??! How is this possible? It should downgrade at the end of the billing cycle that I already paid for in full. I hope that we receive a credit to our card or our service is reinstated.
Thank you for your feedback, and I’m sorry for the frustration you experienced. Unfortunately, due to Shopify’s current billing system, downgrades take effect immediately, even if the billing cycle has already been paid for. We understand this isn’t ideal and agree it should apply at the end of the cycle instead. We've since followed up with you directly. Thank you again for using our app, and we truly appreciate your feedback. It helps us improve.
April 24, 2025
I’ve been using Pixc: Photo Resize recently, and I have to say, it’s an incredibly useful tool, especially for anyone who struggles with image dimensions. Whether you need to resize a single image or process multiple photos at once, it handles everything without a hitch. The real gem here is the Pay As You Go feature. It’s such a convenient option—no subscriptions or hidden fees, just pay for what you need. This makes it perfect for those of us who may not need to resize photos constantly but want a reliable service when the need arises. I also had the pleasure of getting help from Emyle, a member of their support team. She was so responsive and helpful in guiding me through the process of using the app. It’s rare to come across customer service that's so friendly and efficient, and Emyle made sure I understood all the features without feeling overwhelmed. Her assistance definitely made my experience smoother.
Thank you so much for the thoughtful review! 🙌 We’re really glad to hear that it has been a helpful tool for you. And thank you for the kind words about our customer support! 😊
April 20, 2025
verry nice
Thank you for taking the time to write this review! 😊 Glad you’re finding our app useful.
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