Pixc: AI Photo Resize
All reviews
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Poor experience, wouldn't recommend.
We're really sorry to hear your experience didn't meet expectations. We'd love the chance to understand what went wrong and help resolve it. Please reach out to us directly at [email protected]
It works sometimes, but it's not easy to find the file I want to work on, even if I search for the product name or the file name using the app search. I used the free resize given upon install. After I subscribed and paid the cost, it assumed the ones I used for free were the same for the paid version, so I ended up paying for what I used as a free user! So I need to pay for an individual resize or upgrade to a higher tier!! I was scammed for 0.50$ to resize one image!
Purchased $5 per month option. But it does not allow me to use the product.
We're sorry to hear you're running into trouble accessing the app after subscribing - that's definitely not the experience we want for you. Please contact [email protected] so we can help get you up and running quickly.
Unfortunately, I still see different size images all over my "Party Wear" page.
Please reach out directly via email and we can help you with your images and store.
too expensive
Thank you for the review. We work hard to keep Pixc affordable, with both subscription tiers and a Pay As You Go option so merchants can pick what fits best. We'd love the chance to chat about your needs — please reach out to our support team and we'll do our best to find a plan that works for you.
Werkt niet naar behoren, veel geld betaald !!
Bedankt voor je feedback en het spijt me te horen over je ervaring. We hebben in januari contact met je opgenomen, maar hebben geen reactie ontvangen. Mocht je in de toekomst hulp nodig hebben, dan helpen we je graag verder.
J'ai payé comme me l'a demandé un assistant de cette App pour pouvoir redimensionner mes 13 000 photos et enlever les bordures de toutes mes photos et après des heures de redimensionnement d'image, j'en ai encore tout un tas qui n'ont même pas été retouchées et impossible de les retoucher car l'application ne me propose même pas de les retoucher. Je me retrouve donc avec un travail fait à moitié par l'application bien que j'ai pourtant payé pour avoir un travail fait correctement et surtout complètement. J'ai envoyé un mail à l'assistance, j'attend leur réponse car je suis vraiment déçu d'avoir dû payer 19.99$ pour un travail aussi bâclé.
The app is not functional, leading to false advertising. It has failed to deliver on promised features and has caused significant inconvenience.
worse experience ever, app charged 39.15$ at the time of activation and did nothing instead of providing resizing 50 images free.
Horrible App, left all pics with white frames. Now I have to reinstall 100 plus pictures. Worst experience.
I'm sorry you encountered some difficulties using our Photo Resize app. We contacted you a few times to see how we can improve things for you. Please don't hesitate to reply to us so we can assist.
1. Doesnt resize all images so the store looks worse, some images are really big some are really small. 2. Takes a long time, 6400 pictures to resize on my site took 48 hours total 3. corrupted some product pictures so now when I klick on the product it says the product doesnt exist. Good concept, poor excustion
I'm sorry to hear about your experience with our app. This shouldn't take long to process 6,400 images. We have reached out to you to assist you on your concerns.
Didn't change my photos, They seem out of sorts, and nothing is uniform. everything is a different size
Thank you for sharing your concern. We'll be happy to assist you further with this. Our team will make sure to update you on the thread that we already have.
Resized all images to have large white boarders? Site speed was slowed down by this. Cannot reccomend.
Thank you for your feedback and I'm sorry to hear about your experience with our app. The Photo Resize app currently works by adding borders to adjust the aspect ratio of your images. We are releasing new set of features soon that should be able to help you with other types of resizing and image optimization. If you would like to resize your images in a different way, please reply to the email that our support team sent to you. Again, apologies for any inconvenience.
Nope... just NOPE... $20/month for this service and they won't let me cancel my subscription.. Scamy... Actually making me really mad I paid them
Thank you for your feedback and I'm sorry to hear about your experience with our app. I've checked your account and see that you have already uninstalled our app (and hence also unsubscribed). It looks like you were able to resize 700 images. If you have any concerns with the images we processed, we will be reaching out to help. Our downgrade button is in the Settings tab on our app. There might have been some technical issues when you tried to downgrade, but I just checked it and I can confirm it's working. Apologies for any inconvenience.
Aucune utilitée, je suis obligée de repasser derrière chaque photo, car soit elles sont grossit soit elles ont un tour blanc autour, autant les faire à la main... 1 par une....
Merci de nous faire part de vos commentaires. L'un des membres de notre équipe a déjà contacté pour vous aider avec votre problème.
When I first purchased the app, I thought I was going to be able to resize the images to the specific size that I needed but there was no option to do so. So after I paid per image and had all my images resized I realized that there was no option to set my specific size without upgrading. So then I upgraded to the monthly subscription to be able to set my max height/width and then realized that this doesn't apply to images smaller that what I set my max width to. I really would like a refund. I was not aware of the amount of limitations that came with this app.
Hi there, I want to apologize if we didn't meet your expectation. We've sent a request for Shopify regarding your refund request. Please check your inbox folder to check our email. Thank you.
I just ran this app for our store to resize 676 photos and I don't see any difference. I just paid for the premium version...I would rate this ap higher if it worked. Please get in touch.
Thank you for letting us know. Our support team has sent an email to you to help investigate what happened here. Please check your spam folder too. Feel free to reach out to us at [email protected] if you have any additional questions.
So far I am not to impressed with this app. My photos are not all the same size. I don't understand what I paid for, because it did not do the job it was suppose to do.
Hi Amy, I'm sorry you have had a poor experience. I believe our team has been in contact with you and is handling your concern. If there's anything else we can do to help, please let us know.
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