Pixc: Photo Resize
Automatically resizes and replaces all your product photos
Rating
4.7
feedback
2,001
chart
#23
All reviews
Rating Breakdown
Review RSS Feed
Jan. 24, 2024
Nov. 29, 2022
I used this app to resize the images, but when it did, it resized it, but there was blanks in the sides
Thank you for your feedback. We sent you an email to assist you better with your requirements. Looking forward to hearing from you.
Jan. 15, 2022
It resized my images but now the text under the image is not centered and it looks very messy. How can I fix this please??
I'm sorry to hear about your experience. Our team will reach out to you soon so we can help you.
July 22, 2021
Dishonest description- free service limited. Poor effort Shopify. Go to Microsoft Store for free app
We aim to provide as accurate information in our listing as possible. Shopify and Shopify apps have free features and some are paid. Please reach out if you have any questions - we would be more than happy to help. 🙂
Feb. 10, 2021
It sadly didnt make all my images the same size ... a bit confused on how its supposed to work.. I was hoping It would clean all my product images up but didnt.
Thanks for letting us know about your experience. Our team has reached out to you to assist you with your images. We'll look out for your response.
Jan. 20, 2021
At first this app seemed great, but lately not all my photos are getting resized, and some of my earlier photos have reverted to the wrong size. Not sure how to get this fixed. I have the Pro version. I am hoping someone will help me.
Sorry that you haven't had a great experience with our app. We will be in touch to help you out asap.
Nov. 22, 2020
It is an easy to use app but unfortunately did not work for me. I have product on white images with the same dimensions and the tool changes some to squares and left some as rectangles - product and home page looked very inconsistent after re-sizing. Glad there is an easy way to revert!
Thank you for taking the time to give us your feedback. We're glad that you find our app easy to use. Our support team has sent you an email to assist you with the exact type of resizing you need to make it consistent. 😊
Sept. 22, 2020
Hat nicht funktioniert, aber ich konnte noch nicht so viel ausprobieren... kam sofort das ich bewerten soll, ohne zu wissen, ob sie gut funktioniert, ob ich noch was einstellen muss...
Vielen Dank für Ihre Bewertung. Unser Team hat sich bemüht, herauszufinden, wie wir helfen können. (Excuse my German, I used Google translate! 😊)
June 16, 2020
I purchased a subscription to be able to select resizing options. After trying (portrait) a million times, I still saw no change. It would not resize the photos even after uninstall and reinstalling. I really, REALLY looked forward to using this app because I have so many pictures. It was a waste of my money I cannot get back and had the app for less than 2hrs. I wish it worked as stated. Please fix...
May 8, 2020
The app picked 109 pictures to resize, but I do not see anything changed and I took a screen shot of my collections, which are all different sizes. I paid $2.95 for what???
Thank you for reaching out about this. Our support team has sent you an email to assist you with resizing.
Dec. 24, 2019
Terrible I have asked for customer support regarding the paid option and I have had no response. The app is not resizing and has been spinning for days to analyze. I will be cancelling and contacting my credit card to dispute payment, as app does not work as directed.
Oct. 18, 2019
I have been using the app for around 6 months and all of a sudden it has stopped working. I have emailed support twice and haven't received a reply. I tried uninstalling and that hasn't worked either. its a shame as I used the app a lot and thought it was great up until now.
Updated reply: Hi there - we wanted to update you to let you know that we have released the new version of our app. We would love you to try it again. We have emailed your store email. Please check your junk folder in case you didn't receive it. - Thanks for taking the time to review our app. Firstly, I want to apologize. We have just received your message. We updated our app yesterday with a brand new UX and this might be affecting it. I will have our technical team looking into it for you. We have just sent an email and will help you troubleshoot the app and/or run it for you.
May 19, 2019
De las fotos que tenía en la tienda. No todos las imagenes quedaron cortadas y encuadradas de la manera correcta. Luego el customwe review no permite enviar la calificación si no escribes más que absurdo.
April 19, 2019
Nothing changed, all, not square, images are still the same on the site. It was worth try. Moving on to the next app for another test.
Thank you for trying our app. I'm sorry that the app did not work as expected for you. I've reached out to you via email, as I would really like to make things right. I understand that you have uninstalled the app, but if you'd like to try again, I'd be happy to walk you through the entire process, or I can run the app for you. I look forward to hearing back from you so I can assist you. - J-za from the Customer Success team ([email protected])
Oct. 10, 2018
What this app fails to say is it's actually not free, you only receive a certain amount of photos (which realistically isn't enough for any store with a lot of product) and after that it cost 5 cents per photo to edit! Definitely not worth 5 cents per photo. The concept is a good idea but not worth the cost. Uninstalling!
I'm sorry that you are not happy with our pricing. We did explain in the description that the first 150 images are free. Alternatively can also pay $19.99/month to have unlimited images resized -- which we would hope would save you hours of your time. Unfortunately to be able to employ our software development team and customer service team, we need to charge for our app. We work really hard on making sure our pricing is fair for all businesses. We hope you will give Pixc another try 😀 PS. Excuse the delay in this reply, this is a new feature of Shopify's.
Aug. 18, 2018
Really really slow. App stuck on "Processing Images" for 40 minutes.
Hi there, I believe we reached out to you about this issue and we were able to fix it. I also wanted to let you know that we have released an updated version of the app and it’s now a lot faster. Feel free to give it another try. PS: Excuse the delay in this reply. Replying to reviews is a new feature of Shopify.
April 26, 2018
In one store, its showing the products from another of my store's. There customer support doesn't mention this issue at all even though other reviews mention the problem. They've got a chat-bot active but the agent shows as away and not responding.
I'm sorry that you had issues. Initially, when we built this app we didn't build it for multi-stores. We have now made improvements over time and hope you will try us again. As the founder, I care deeply about helping you as a customer and would love you to contact us so we can help you. 😀Email us at [email protected] PS: Excuse the late reply to this review, this is a new feature of Shopify. I believe that we did reach out via email in 2018.
Sept. 29, 2017
there are no option to restore images
We reached out to you about this, but it appears we haven't received a reply. In any case, if you're not satisfied with the results of the resizing, click on "Restore" (screenshot: https://nimb.ws/WmX5U1). Thank you for continuing to use the Photo Resize app. Feel free to email us if you have questions or feature suggestions. PS: Excuse the delay in this reply. Replying to reviews is a new feature of Shopify.