grabease by elli&nooli review for Opinew Product Reviews App UGC
Aug. 21, 2019
We downloaded this app yesterday and had no idea how to use it but Tomas in customer service was SO helpful. He literally helped us every step of the way, answered all of our questions and made sure that we were 100% satisfied. I highly recommend getting this app. The only downside is that you need to have your listings (on Amazon) as separate products or all your reviews will link to one item and you have to go in and manually copy/paste the link when you import into Opinew. Is this a deal-breaker? Absolutely NOT. The app is really affordable and it has a ton of features you can customize. You can send emails, coupons and check analytics as well. You're missing out if you don't get this app for your account.
Hi there! We're overjoyed to hear that Tomas was able to help guide you through the setup process of Opinew and that you're satisfied with the service. Your commendations mean a lot to us. We work diligently to provide exceptional support to all our users, and it's gratifying to know it's appreciated. We also understand your concern regarding the manual linking process for products from Amazon. We're continuously aiming to improve our platform. Your feedback gives us insights into where we can direct our future improvements. It's crucial to us that our app is as user-friendly as we can make it! Remember, our customer service team (including Tomas) is always here for any future inquiries or assistance you may require. You're not missing out on any updated features and functionalities of our app. Thank you again for your generous feedback, and for recommending us! Best wishes, The Opinew Team
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