Opinew Product Reviews App UGC for Shopify

Opinew Product Reviews App UGC

Collect product reviews & import AliExpress reviews

Developer

Rating

4.5

feedback

601

Reviews

chart

#3,376

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    6%
  • Less than a day
    22%
  • Less than a month
    30%
  • Less than a year
    26%
  • More than a year
    16%

Reviews Summary

The Opinew review app has received mixed reviews from users. Positive aspects include excellent customer support, quick issue resolution, and ease of use. Users appreciate the helpful and responsive support team, especially mentioning individuals like Ken and Lina. The app is praised for its ability to import reviews from platforms like Amazon and for its user-friendly interface. However, negative feedback revolves around issues such as slow performance, limited customizability, and problems with features like Amazon review imports. Some users have faced challenges with the app not working as expected, leading to frustration and disappointment. Despite these drawbacks, the majority of users find Opinew to be a valuable tool for managing reviews and boosting sales.

Highlights

Excellent customer support and quick issue resolution
Ease of use and user-friendly interface
Challenges with performance and limited customizability
Issues with Amazon review imports
Mixed feedback on app functionality

Rating Breakdown

  • 5
    90% (540 ratings)
  • 4
    3% (20 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (8 ratings)
  • 1
    4% (27 ratings)

Reviews with Text

  • 97% (580)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 7, 2026

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 4, 2026

Using app

Over 2 years

Total reviews

1

Average rating

5.0

4 / 5 Share

March 27, 2026

I really do not like the app. I find it slow and clunky, and lacks customizability, but Ken on the support team was very helpful.

Using app

Almost 6 years

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your feedback. We appreciate that you took the time to share your experience and we're glad to hear that Ken provided you with helpful support. We apologize for the issues you've faced with the app’s performance and customizability. Your insights are important to us, and we’re continuously working to improve the app. If you have any specific suggestions or concerns, please don’t hesitate to reach out to our support team again. We truly value your input. Best regards, The Opinew Team

5 / 5 Share

March 25, 2026

Using app

Over 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your 5-star rating! We’re thrilled to hear that you’re satisfied with our Opinew Product Reviews App. Your support means a lot to us! If you have any feedback or suggestions, feel free to share. Best, The Opinew Team

5 / 5 Share

March 5, 2026

The support staff was good

Using app

About 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your positive review! We're thrilled to hear that you had a good experience with our support staff. Your feedback is important to us, and we appreciate you taking the time to share it. If you have any more thoughts or need assistance in the future, feel free to reach out. Best regards, The Opinew Team

All reviews

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