Opinew Product Reviews App UGC for Shopify

Opinew Product Reviews App UGC

Collect product reviews & import AliExpress reviews
Developer
Opinew
Rating
4.6
Feedback
590
Reviews
Chart
#1,922
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The Opinew review app has received a mix of positive and negative feedback from users. Positive aspects highlighted include excellent customer service and support, ease of use, quick issue resolution, and the ability to import reviews from other platforms. Users appreciated the helpful and responsive support team, especially mentioning specific support staff members like Ken, Lina, and Paul. The app was praised for its user-friendly interface and the quick setup process. On the other hand, negative feedback focused on issues such as slow performance, limited customizability, difficulties with Amazon review imports, and unresolved technical problems. Some users also expressed frustration with billing, lack of free plan access, and unresponsive customer service in certain cases.

Time spent using app
How long merchants keep the app installed.
Less than an hour 6%
Less than a day 22%
Less than a month 30%
Less than a year 26%
More than a year 16%
All reviews
5 / 5 Share
June 4, 2026

TOP!!!

Store Using app Total reviews Average rating
CASEMANN 7 minutes 2 5.0
Developer Reply

Thank you for the fantastic review! We’re thrilled to hear that you think our app is top-notch. Your support means a lot to us, and we appreciate you taking the time to share your experience. If there’s anything more you’d like to see or any feedback you have in the future, feel free to reach out. Best, The Opinew Team

5 / 5 Share
May 14, 2026

Store Using app Total reviews Average rating
Pain Care Labs Almost 4 years 3 5.0
Developer Reply

Thank you for the fantastic 5-star rating! We truly appreciate your support and are thrilled to know you’re enjoying Opinew. If you have any feedback or suggestions in the future, feel free to share. Best, The Opinew Team

5 / 5 Share
May 7, 2026

Store Using app Total reviews Average rating
Purrfect Portal 17 days 1 5.0
Developer Reply

Thank you for the fantastic 5-star rating! We truly appreciate your support and are thrilled to hear that you are satisfied with our Opinew Product Reviews App. Your feedback encourages us to continue providing great service. Best, The Opinew Team

5 / 5 Share
May 4, 2026

Store Using app Total reviews Average rating
Infinity Creation Store Over 2 years 1 5.0
Developer Reply

Thank you for the fantastic 5-star rating! We truly appreciate your support and are thrilled that you’re having a great experience with Opinew. Your feedback means a lot to us! Best, The Opinew Team

4 / 5 Share
March 27, 2026

I really do not like the app. I find it slow and clunky, and lacks customizability, but Ken on the support team was very helpful.

Store Using app Total reviews Average rating
Woolove Apparel Almost 6 years 1 4.0
Developer Reply

Thank you for your feedback. We appreciate that you took the time to share your experience and we're glad to hear that Ken provided you with helpful support. We apologize for the issues you've faced with the app’s performance and customizability. Your insights are important to us, and we’re continuously working to improve the app. If you have any specific suggestions or concerns, please don’t hesitate to reach out to our support team again. We truly value your input. Best regards, The Opinew Team

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more.