Opinew Product Reviews App UGC for Shopify

Opinew Product Reviews App UGC

Collect product reviews & import AliExpress reviews

Developer

Rating

4.5

feedback

599

Reviews

chart

#3,096

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    6%
  • Less than a day
    22%
  • Less than a month
    30%
  • Less than a year
    26%
  • More than a year
    16%

Reviews Summary

The reviews for the Opinew app are quite mixed, with both positive and negative feedback. Positive aspects include excellent customer support, quick issue resolution, and ease of use. Customers appreciate the helpful and responsive support team, especially mentioning specific support team members like Ken, Lina, and Andres. The app is praised for its user-friendly interface and the ability to import reviews from various platforms. On the other hand, negative feedback revolves around issues such as slow performance, limited customizability, errors in validation and integration, and problems with Amazon review imports. Some users also expressed frustration with the pricing and lack of features like increasing the number of reviews per product.

Highlights

Excellent customer support and quick issue resolution
User-friendly interface and ease of use
Issues with slow performance and limited customizability
Problems with Amazon review imports
Frustration with pricing and lack of features

Rating Breakdown

  • 5
    90% (538 ratings)
  • 4
    3% (20 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (8 ratings)
  • 1
    5% (28 ratings)

Reviews with Text

  • 97% (581)
Review RSS Feed Review RSS Feed

All reviews

4 / 5 Share

March 27, 2026

I really do not like the app. I find it slow and clunky, and lacks customizability, but Ken on the support team was very helpful.

Using app

Almost 6 years

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your feedback. We appreciate that you took the time to share your experience and we're glad to hear that Ken provided you with helpful support. We apologize for the issues you've faced with the app’s performance and customizability. Your insights are important to us, and we’re continuously working to improve the app. If you have any specific suggestions or concerns, please don’t hesitate to reach out to our support team again. We truly value your input. Best regards, The Opinew Team

5 / 5 Share

March 25, 2026

Using app

Over 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your 5-star rating! We’re thrilled to hear that you’re satisfied with our Opinew Product Reviews App. Your support means a lot to us! If you have any feedback or suggestions, feel free to share. Best, The Opinew Team

5 / 5 Share

March 5, 2026

The support staff was good

Using app

About 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your positive review! We're thrilled to hear that you had a good experience with our support staff. Your feedback is important to us, and we appreciate you taking the time to share it. If you have any more thoughts or need assistance in the future, feel free to reach out. Best regards, The Opinew Team

5 / 5 Share

Feb. 22, 2026

I have been using the Opinew review app, and I’m honestly disappointed. On the free plan, each product is limited to only 6 reviews, and I couldn’t find any easy option to increase this number. I expected to be able to display more reviews per product, but there seems to be no setting or configuration to adjust it. I hope they improve this limit, because collecting reviews is crucial for building trust in our products.

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 28, 2025

Using app

Over 1 year

Total reviews

1

Average rating

5.0

All reviews

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