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Opinew Product Reviews App UGC
Opinew - All-In-One Shopify Review App To Boost Conversions
Rating
4.7
feedback
1,686
chart
#593
All reviews
Rating Breakdown
Sept. 2, 2024
June 1, 2024
Great tool to use. I recommend Many customization options. Fast response from support. Quick resolution.
May 4, 2024
While the interface settings may present some initial challenges, the application proves to be a valuable asset for importing reviews. Its functionality and overall performance are commendable, offering a seamless experience once settings are configured. Users appreciate its efficiency in importing reviews, making it a reliable tool for managing feedback effectively.
Feb. 28, 2024
I don't have experience of any other product reviews apps, but I have to say the support on Opinew is very good. They reply within minutes and they always see through the request, even in a different timezone. They also keep adding new features, which keeps my reviews fresh and up-to-date. John-Paris Kent
Nov. 14, 2023
its good app reiew
Hi there! We're glad to hear you find Opinew a good app for reviews. We always strive for excellence, and your 4-star rating tells us we're on the right track. If there's any way we can make your experience a 5-star one or if you have any other comments, please feel free to share. Your input plays a crucial role in our continuous effort to enhance our app. Thanks again for your feedback! Best, The Opinew Team
Nov. 1, 2023
Easy to use. Quick to setup and import reviews. Quick support. I wish they had a better UI in line with LOOX. Otherwise, this is an excellent app.
We're delighted to hear that you find our Opinew Product Reviews App easy to use and that our quick support has been helpful. We appreciate your positive feedback! However, we also note your wish for a UI more in line with LOOX. We genuinely value this observation and will certainly look into this aspect of our interface. Our goal is to provide a pleasant and efficient experience for all our users, so improvement is always on the cards. Your feedback plays a crucial role in helping us refine our service. Thank you for taking the time to review us. Best Regards, The Opinew Team
Oct. 26, 2023
Thanks i received my products within 10 days
We're really glad to know that you received your products timely! It's great to hear that we were able to meet your delivery expectations. However, we couldn't help but notice the four-star rating. If there's any area of our service that can be improved to provide you a five-star experience next time, please feel free to share it with us. Your feedback makes us strive to do even better. Thanks once again for choosing Opinew. Best Regards, The Opinew Team
Oct. 12, 2023
We had some installation issues, but Romana was great in resolving all our issues in a timely and professional manner. We look forward to using Opinew.
Hi there, Thank you for the high rating. We truly appreciate it. We're sorry to hear you experienced installation issues. However, we're glad to know Romana played a vital role in resolving them promptly and professionally. Your positive feedback makes all of our endeavors worthwhile. As you progress, should you face any other hurdles, don't hesitate to reach out. We're here to ensure your experience with Opinew is exceptional. Thank you again for giving Opinew a chance. We are privileged to have you join our community. We place great importance on the views, suggestions, and experiences of our users as we continue to perfect our services. Warm regards, The Opinew Team
June 28, 2023
great support team, helped me out a lot, really seemless and helps that you van import via amazon www
Hi there, We're delighted to hear that you found our support team helpful and the import process from Amazon seamless. Your feedback is really appreciated and it makes us happy to know we could assist you. However, we noticed that despite your positive feedback, our app received a 4-star rating. If there was something that didn't meet your expectations or something you struggled with, please don't hesitate to reach out to our support team. We continuously work towards improving our app and your feedback is very important to us. Thanks once again for taking the time to write a review. Best wishes, The Opinew Team.
June 26, 2023
Great customer service! A nice free trial to get started. Would love to see the smart review function on a lower priced tier as an add on.
Hi there! Thanks for taking the time to leave us a review. We're thrilled to hear that you've found our customer service great and that you're enjoying our free trial. Your feedback about including the smart review function on a lower-priced tier is much appreciated and will definitely be taken into consideration. At Opinew, we value our customers' thoughts and we believe that their feedback helps us create an even better experience. Thanks again for sharing your thoughts. Best regards, The Opinew Team
June 21, 2023
Nothing special, too expensive. Even got charged after unistalling.
Thanks for the review, sorry we didn't meet your expectations this time. Our prices are already very competitive with the key players within in the review space but Opinew also has the ability to Import Amazon reviews in bulk and keep them auto-synced, The only app on the market place to be able to do this. Regarding the charge, you installed Opinew on 29th April and uninstalled on 12th June and were charged 1 months subscription on our Starter Plan. If you would consider giving us another chance we would welcome you onto a free 1 to 1 onboarding session so that you can get the most out of your plan. - Opinew Customer Success Team
April 26, 2023
Great help from Romana, the reviews look great in my shop. It would be nice if it could support multiple languages though.
Hi there, We're glad to hear that you found Romana's help useful and you're happy with how the reviews look in your shop. We're always striving to provide the best for our users. Your suggestion about supporting multiple languages is greatly appreciated. We understand the need for such a feature. Rest assured, we'll be discussing this internally and see how we can incorporate this into future updates. Your feedback plays a crucial role in helping us improve. Thank you for taking the time to share your thoughts with us. Best, The Opinew Team
March 21, 2023
Comoda e abbastanza semplice. Ti permette di differenziare tra layout, colori e dimensioni delle foto
Ciao, grazie mille per la tua recensione positiva e per aver dato alla nostra app 4 stelle! Siamo lieti che tu abbia trovato la nostra app comoda e abbastanza semplice, e che tu abbia apprezzato la possibilità di personalizzare layout, colori e dimensioni delle foto. Tuttavia, notiamo che non abbiamo raggiunto le 5 stelle e ci piacerebbe sapere come potremmo migliorare ulteriormente la tua esperienza. Ti incoraggiamo a condividere con noi qualsiasi suggerimento o problematica potresti aver riscontrato. Non vediamo l'ora di sentirti! La tua opinione è molto importante per noi. Cordiali saluti, Il team di Opinew
March 6, 2023
muito bom o aplicativo , realmente ajuda demais para as pessoas que estão iniciando nesse mercado e precisão de um suporte
Olá, obrigado pela sua avaliação positiva e pelas generosas palavras sobre o nosso aplicativo. Ficamos muito felizes em saber que o nosso aplicativo está ajudando você no início da sua jornada. No entanto, notamos que a classificação foi de 4 estrelas. Se houver algo específico que podemos melhorar, gostaríamos muito de ouvir seus pensamentos. Prezamos todos os comentários e feedback dos nossos usuários pois eles nos ajudam a melhorar continuamente. Obrigado novamente por escolher o Opinew. Atenciosamente, Equipe Opinew.
March 4, 2023
i just started using this app , so far so good . customer support is super helpful . Support was available at 1AM GMT. Haven't tried out all the features yet but will do so soon Great app Opinew team
Hi, Thank you for taking the time to review our app! We're glad to hear that you're off to a good start with our app and that our customer support team was able to assist you when you needed it. We're always here to help, no matter the time of day! Thank you for choosing Opinew, and we look forward to serving you in the future. Have a lovely day, The Opinew Team
Dec. 8, 2022
The support team is exceptional. The response was prompt and very helpful. Opinew was easy to use and looks great in your store! Although I'm still learning how to use this app, I love the flexibility of customizing my widgets.
Hi, Thank you for your positive review of our support team and the Opinew app. We are glad to hear that you have had a good experience with our support team and that you find the app easy to use and customizable. We value your feedback and will continue to work on improving the app and providing excellent support to our customers. Have a lovely day, Opinew team
Dec. 6, 2022
Great support team. Very keen on helping and finding solutions even if the app is not offering a specific feature (yet).
Hi, Thank you for your review! We are so glad to hear that you had a positive experience with our support team. We take pride in providing excellent support and are always happy to help our customers find solutions to their challenges, even if the app doesn't currently offer a specific feature. We will continue to work hard to provide the best possible experience. Have a wonderful day, Opinew team
Sept. 28, 2022
niceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee
Thank you for your review! We're thrilled to see all the enthusiasm captured in your response. If there is anything more or specific you'd like to add about what you loved or what we could improve upon, we encourage you to share. Your feedback is very important to us. Best Wishes, The Opinew Team