Waylander Welding review for Opinew Product Reviews App UGC
May 8, 2023
Great app, easy to use, excellent support. Would recommend. Tried another one, but Opinew was way more user friendly. UPDATE: no longer recommended. Carousel didn't work and developers are not able to solve it or don't think it's important. I no longer want to pay $70 per month. UPDATE 2: after changing my review to 1 star, they put in all the work to fix the app for me. A bit sad it has to go this way, but it's working well now.
Hi, thanks for updating your review and sharing your entire journey. We are sorry for the hiccups you encountered with the carousel feature. Your experience was by no means standard and we wholeheartedly regret the inconvenience caused. We aim for seamless interactions, but it seems we fell short this time. We appreciate your patience and assure you that we value all feedback to improve our app and service. It’s uplifting to learn that the issue was finally resolved and you're satisfied with the app's performance. However, we understand that the process to resolve this was not ideal. Thank you for highlighting this issue for us and bringing it to our attention. It indeed helps us scrutinize and enhance our issue resolution process. Your feedback plays a significant role in this. If any other query or concern arises, please feel free to reach out. We're here to provide our best support. Best wishes, The Opinew Team
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