menique review for Opinew Product Reviews App UGC
April 25, 2023
Terrible support. We are waiting for help 3 weeks. No luck. After 4 years with this app I think it's time to move to another app or create our own. Don't recommend this app
We're really sorry to hear that you've been having issues with our support. It's not acceptable for you to be kept waiting for such a long time, and your dissatisfaction is well justified. We apologize for letting you down, especially as you've been with us for 4 years. We'll get our team to connect with you urgently to sort out the issue and we hope to regain your trust. Your feedback is crucial to us in ensuring we consistently meet the expectations of all our users. Thanks for taking the time to let us know about your experience. Best regards, The Opinew team
Opinew - All-In-One Shopify Review App To Boost Conversions