SÖNER HERRKLOCKOR review for Opinew Product Reviews App UGC

Jan. 10, 2021

They have a great customer support focus, Unfortunately the developer company is to small to handle the support in a professional manner. The product have potential but is not finished to be sold to companies that need more flexibility in the functions. Many answer we got from the support was, we will have that in the next version. A lot of the time when asking for help the answer was, have you read the tutorials, have you watched the movies and so on. That the answer you like when you are installing the app. Update after the owner's response: First of all, we are not a IT organisation, we are small micro brand selling square watches for men. sonerbysweden.com Secondly, the videos was not the good, many are very short and doesn't show what they suppose, i remember ne that was like 7 seconds that basically showed a picture. That the owner and probably the only guy that works on the app is giving suåort day and night is admirable but doesn't work in the long term. Maybe This app will be good in the future when they get all the functions they say coming in the next release, for now there are much better apps. For example, not being able to send request for reviews to people that have not bought a product is crazy. If you have a influencer or a journalist that you have given a product to, they can't give you review!