The Hook Up review for Opinew Product Reviews App UGC
July 9, 2024
This app has gone downhill fast. Prices have skyrocketed, and they've stripped away features that were part of the base paid package. Now, I have to pay FIVE TIMES MORE just to respond to reviews on my products—a feature that was previously included. This is a blatant cash grab that completely disregards the small businesses Opinew claims to support with said package. Customer support has become a nightmare. It takes forever to get a response, and when you finally do, the reps act clueless. One even told me there was no record of our previous conversations. I HAD TO INCLUDE SCREENSHOTS OF PREVIOUS MESSAGES BEFORE I GOT SOME HELP. This level of incompetence and disregard for loyal customers is infuriating.
We're thrilled to hear you've had such a positive experience with us, and it's great to know that Opinew Product Reviews App UGC is saving you money and meeting your needs! We always strive to provide efficient, professional service, and it's satisfying to know that we've done just that. Your recommendation is greatly appreciated, and we are glad that our support team could be of assistance in adjusting the code to fit your needs. Ensuring seamless usage of our app is our priority. Remember, we're here for any further support you might need! Thanks again for your kind words, we really appreciate it. Best Regards, The Opinew Team
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