Photolock
Protect photos and content with customizable security suite
Rating
4.2
feedback
34
chart
#1,880
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
3%
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Less than a month
53%
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Less than a year
32%
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More than a year
12%
Reviews Summary
The reviews for the Photolock app on Shopify are quite mixed, with a combination of positive and negative feedback. On the positive side, many users appreciate the effectiveness and ease of use of the app, especially in protecting their images from being copied. The free version of the app is also praised for its functionality. Additionally, the customer support provided by the Photolock team is highlighted in several reviews, with users mentioning quick responses and helpful assistance. However, there are negative reviews pointing out issues such as slow response times from support, website accessibility problems, and dissatisfaction with certain features like the watermark placement and pricing structure. Some users also expressed concerns about the app slowing down their website loading speed.
Highlights
Review RSS Feed
All reviews
April 30, 2025
Effective and easy to use app! Not to mention it is free. Thanks so much!
Oct. 27, 2024
I am so glad I came across this app, because I was so concerned that people would steal my images. This app makes it difficult for them to do so. Photolock offers more than I anticipated in terms of preventing image theft. I’ve been using this app for less than a month now and can say that the support for this app has been great. I’ve had to contact them about two issues and received a reply within 24 hours with a resolution each time. Here is my recommendation if you have a problem with the app. Contact their support first before rushing to leave a negative review. They are responsive.
Aug. 23, 2024
I feel stupid for being quick to trust this app and give it my money by upgrading immediately, there were a lot of issues and features not working but I trusted that they will try to fix them or at least respond. Gave them the benefit of the doubt that they might be busy and waited over a week, crickets. Don't want my money, cool. I'm out.
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Feb. 1, 2022
All of a sudden I cannot access my own website, not on the computer nor my phone, it is telling me to whitelist Cybarmor.io What is going on, you are costing me valuable revenue and new people are trying to access my site because of new additions, why am I suddenly having this happen? I need this corrected NOW
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Aug. 16, 2021
our web site is not accessible from iPhone users over a week. Having hard time to get support, over the week. even shopify trying to reach them but nobody respond yet. I dont recommend this app, they are not responsible thats why I had to install this app to leave feedback(you cant leave feedback after 45 days from the installation). Hopefully they respond this time.
According to our records, we have not received any inquiries from your store. All queries are responded to within 24 hours by our team. Kindly contact us using the support link on the App store page and we will respond and help you with the problem you are having.
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