Photolock ‑ Pasilobus.
Protect photos and content with customizable security suite
Rating
4.1
feedback
98
chart
#1,642
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
2%
-
Less than a month
15%
-
Less than a year
47%
-
More than a year
31%
Reviews Summary
The reviews for the Photolock app on Shopify are mixed, with both positive and negative feedback from users. Positive aspects include the app effectively preventing image theft, providing good customer support with quick responses, and offering features like blocking certain countries. On the other hand, negative feedback revolves around issues with billing, lack of response from support, website accessibility problems, and concerns about the app slowing down website loading times. Some users also mentioned issues with the watermark feature and the inability to prevent screenshots.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Oct. 27, 2024
I am so glad I came across this app, because I was so concerned that people would steal my images. This app makes it difficult for them to do so. Photolock offers more than I anticipated in terms of preventing image theft. I’ve been using this app for less than a month now and can say that the support for this app has been great. I’ve had to contact them about two issues and received a reply within 24 hours with a resolution each time. Here is my recommendation if you have a problem with the app. Contact their support first before rushing to leave a negative review. They are responsive.
Aug. 23, 2024
I feel stupid for being quick to trust this app and give it my money by upgrading immediately, there were a lot of issues and features not working but I trusted that they will try to fix them or at least respond. Gave them the benefit of the doubt that they might be busy and waited over a week, crickets. Don't want my money, cool. I'm out.
We have not received any inquiries from your store. If you need any assistance, please contact support and we can audit your store for issues.
Nov. 6, 2023
This app has been great. It has proved it works several times. I like knowing my photos and products are safer on the internet. It is really nice to be able to block certain countries as well. I reached out to customer service for some information, and they were quick to respond and very nice. I would recommend this app!
Aug. 22, 2023
I unistalled Pasilobus Photolock AntiTheft a Shopify app that protects photos and content, on July 30th. However, I was still charged for it on August 22nd. I have contacted their support team and I will update this review once I get a response. Unfortunately, I cannot attach a screenshot to show the evidence of my claim.
We can confirm that we have replied to this request on the same day. Please check your spam folder.
July 14, 2023
De momento contenta. Hoy comencé a usarlo y tuve atención al instante, resolviendo mi consulta con eficacia. Gracias
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more