INSTRUMENT FURNITURE review for Photolock ‑ Pasilobus
July 9, 2020
As per last few reviews - "Please whitelist photolock.io domain from Tracking Protection to view our site" error message and blank website. We have 200+ sessions an hour so this is a defo non excusable. Worse - I have told this app about this message a month ago that kept appearing randomly, so could have fixed. Why at all have such a feature, who would use it? if you have same problem go and delete from theme.liquid. {% include 'photolock' %} App not accessible from apps, support not available
You have Browser tracking detection enabled in your Photolock settings. It is not an error but a feature of the app that blocks users that use browsers which prevents apps to load. It is not turned on by default, so you must have enabled it after. Since this feature blocked you from entering your site, that means your browser blocks tracking. Shopify's current system does not work with browsers that blocks tracking, so that's why you could not login to the app. You may want to try with a different browser. Safari is known to block apps during authentication. You can learn more about features in our help center. We also reply all questions within 24 hours, so feel free to reach out anytime.
