Vegan Delivery Hub review for Alpaca: Pack, Pickup, Deliver

Sept. 19, 2020

This app has been a lifesaver. My website has food caterers and restaurants in different locations. Alpaca was the only solution that actually did what it said it did and beyond. Their customer support is beyond exceptional. All of my vendors I work with use different delivery prices. It was very difficult in shopify to be able to set different rates of delivery from different locations. I tried the built in shopify feature and also tried zapiet apps. It was very frustating to get almost no support from shopify or zapiet to help do what their features claim to do. Once I finally got the help, they informed me that it doesn't work for my model. I downloaded Alpaca, I had my doubts about them as well, but they had a chat feature built into the settings of their app. I could chat with them right away to guide me through the process. They had features that could help me but not all of them. But after working with them and their amazing support, they were able to create workarounds that enabled the functionalities I was looking for. Overall, its one of the best apps if you have and pickup or deliveries methods, ti can do so much more beyond that. You will be surprised how responsive their support is and they truly want to figure out a way to help you achieve your goals. I'm glad I found Alpaca, if it wasn't for them, I would be paying a developer over $800 to do the same thing.