Alpaca: Pack, Pickup, Deliver

Nov. 30, 2021

I have been using this app for about close to a year and it has worked wonderfully. It did take me awhile to understand how the app works but it's functions are so complete that I'd recommend to anyone running an online store. Josh (and his partner) from Alpaca has been absolutely fantastic in supporting us from day 1. They were quick to understand our challenges and needs, and patiently helped us through every step. I'd this app is worth paying for. Learn it, use it and let it take you further.

Oct. 28, 2021

Great app. We tested about 4-5 pickup delivery apps and finally decided on Alpaca. We love the UI and the flexibility it gave us despite our very complicated operational requirements. Though there were a couple of hiccups here and there, the support given was great! We even had a few calls with the team (we spoke to Ryan & Joshua) and they were extremely patient in listening to our requirements and recommending the best way forward. Keep up the great work!

Oct. 19, 2021

Phenomenal control of delivery and pickup services through this app. We have multiple delivery and pickup schedules we need to maintain for different departments and products, and with Alpaca that's possible. Being able to cap orders per window, black out holidays or even daily breaks, and drill down schedules so finely they can apply to a single product are all amazing features. Plus, the customer service is great!

Sept. 30, 2021

Absolutely love the flexibility and custom of the app! Ryan and the team are always extra helpful and keen to improve the app based on our Feedback. This is the most advanced local delivery/pick-up app you can find for Shopify!

Aug. 3, 2021

The guys at Alpaca went above and beyond helping me integrate into my store. Was having trouble creating a dynamic checkout experience based on the needs of my customers and with Alpaca working in the back end, the customer now can easily select which shipping method they need based on the criteria that I set. Would highly recommend this app and the team to other customers.

July 29, 2021

If you're looking for an app to do local pickup or delivery this is it. We needed more functionality than what Shopify provides you and alpaca did exactly what we wanted it to. Works easily out of the gate and is customizable to what you need even if you dont know what you're doing. Excellent customer service on top of that makes this a must have app for anyone running a store.

July 11, 2021

Seems very buggy and it just stopped working!! On the local delivery page inside the app its just freeze. It didnt work to calculate fees etc. Not worth a penny.

June 21, 2021

The customer service team is awesome! I would recommend this app because the CS team has your back.

June 10, 2021

Cannot recommend the alpaca app enough. It allows us to offer a really seamless and sophisticated pickup/local delivery service for our customers and the customer support is above and beyond.

June 3, 2021

Great app but even better customer support. They were very quick to reply and solve my issues. I highly recommend Alpaca for anyone who wants to offer pickup in their Shopify store.

June 2, 2021

This app has been a fantastic tool for us, especially during the rolling lockdowns we have faced. The customer support is absolutely fantastic and VERY quick. We truly appreciate all their help and we always recommend this app to others!

May 9, 2021

We have tested many similar apps, and although Alpaca is a bit more pricey than some of it competitors, we came to the conclusion that it is superior: -Very configurable. -Great admin interface. -Works with multi-language websites (did not work with several other similar apps) -Friendly, efficient and fast support.

May 6, 2021

Great customer service and easy to use. We use Alpaca to handle our flash sales that require scheduled pick up times.

April 29, 2021

This app has really helped us with our online orders both pick up and delivery. the format is easy to use and the response to any question is answered promptly. Seems like more and more features and being added and the team on this app are always working to improve the functionality and the overall performance of the app. if you are on the fence just download this app and it will be worth every penny.

April 29, 2021

the guys at alpca were fantastic in helping set this up to meet our needs. 1 of the only apps that could facilitate pickup on certain item SKUs within our inventory

April 22, 2021

Good looking app. Learned on implementation, since I have two locations, I was not eligible for the $19/m plan. Needed to upgrade to the $49/m plan. Then I was going to have limited access to the features on my basic Shopify plan because it does not Carrier Service API. (API support is included on Shopify's Annual plans or could be added for an additional $20/m.) In my situation implementation was going to cost an additional $88/m. I was able to find more cost effective options to do the same function.

April 16, 2021

Awesome features & UI. We're still in the trial phase, but already loving it. Saving us lots of time already, because it has the features we need right out of the box. On top of that, the documentation is quite thorough, and customer service is excellent.

April 6, 2021

Ryan and the Alpaca team are great. Our business is non traditional for online stores and they have helped us overcome every speed bump along the way. They respond quickly and provide the most effective support of any of the apps we use.

April 4, 2021

We want to thank Joshua for his kindful and useful help. When we started to try the App, I was a little worried because I thought the all 5 stars reviews were maybe fake, and there is not so many tutorials videos compare to other apps so maybe we could be lost. But now I can confirm that the App works very well and is easy to manage after you configure it properly. And the support was incredibly quick, efficient and very kind. Thank you very much for your good work !

April 1, 2021

This app is PHENOMENAL, very user friendly and if there’s something you need, the developers are very responsive and make it happen! This was our third pickup/delivery app to try for our website and it is by far the absolute best.