Alpaca: Pack, Pickup, Deliver

Aug. 3, 2021

The guys at Alpaca went above and beyond helping me integrate into my store. Was having trouble creating a dynamic checkout experience based on the needs of my customers and with Alpaca working in the back end, the customer now can easily select which shipping method they need based on the criteria that I set. Would highly recommend this app and the team to other customers.

June 21, 2021

The customer service team is awesome! I would recommend this app because the CS team has your back.

June 10, 2021

Cannot recommend the alpaca app enough. It allows us to offer a really seamless and sophisticated pickup/local delivery service for our customers and the customer support is above and beyond.

June 3, 2021

Great app but even better customer support. They were very quick to reply and solve my issues. I highly recommend Alpaca for anyone who wants to offer pickup in their Shopify store.

June 2, 2021

This app has been a fantastic tool for us, especially during the rolling lockdowns we have faced. The customer support is absolutely fantastic and VERY quick. We truly appreciate all their help and we always recommend this app to others!

May 9, 2021

We have tested many similar apps, and although Alpaca is a bit more pricey than some of it competitors, we came to the conclusion that it is superior: -Very configurable. -Great admin interface. -Works with multi-language websites (did not work with several other similar apps) -Friendly, efficient and fast support.

May 6, 2021

Great customer service and easy to use. We use Alpaca to handle our flash sales that require scheduled pick up times.

April 29, 2021

the guys at alpca were fantastic in helping set this up to meet our needs. 1 of the only apps that could facilitate pickup on certain item SKUs within our inventory

April 16, 2021

Awesome features & UI. We're still in the trial phase, but already loving it. Saving us lots of time already, because it has the features we need right out of the box. On top of that, the documentation is quite thorough, and customer service is excellent.

April 6, 2021

Ryan and the Alpaca team are great. Our business is non traditional for online stores and they have helped us overcome every speed bump along the way. They respond quickly and provide the most effective support of any of the apps we use.

April 1, 2021

This app is PHENOMENAL, very user friendly and if there’s something you need, the developers are very responsive and make it happen! This was our third pickup/delivery app to try for our website and it is by far the absolute best.

March 1, 2021

Amazing app! After looking for countless hours for a good app to solve delivery customization and scheduling I stumbled across Alpaca. By far the best available for delivery and booking customization. It is the only app I have seen that actually allows you to customize and schedule delivery options for multiple products at checkout instead of each product individually. If that wasn’t enough the backend order update and route generation systems are amazing! The team at Alpaca provided the best customer support I have seen on any shopify app and were more than willing to call to answer any questions I had and help me setup the app exactly how we needed it!

Feb. 18, 2021

I am thrilled with this app! The support team is amazing and always quick to answer my questions and help me figure things out to customize the app to work for our store. I researched so many pick-up and delivery apps but Alpaca was the only one that met all my needs. Worth every penny!

Feb. 16, 2021

LOVE the app so far. You are a godsend after the all apps I'd been testing. I 100% should have just started with Alpaca. It's MILES better. I would have saved hours and hours of time. I've had a couple of feature requests and their support team (hey, Ryan!) has been super responsive so far.

Jan. 23, 2021

Support was quick to respond & really helpful. Thank you! We've tried so many apps for pick up and delivery scheduling and we hope this one works out in the long run!

Jan. 18, 2021

Amazing Shopify app, fully optimises local deliveries, pickups, and shipping. Customer service is top notch, so helpful!! Many customisable options for every business, if you haven't got it already, you're missing out.

Dec. 14, 2020

The team at Alpaca are truly amazing, I definitely had quite a complicated store with a range of delivery categories. They took this all in their stride, big shout out to Ryan! Superb communication. Customer online shopping experience, up a couple levels because Alpaca.

Nov. 25, 2020

The Alpaca Pickup Delivery app is perfect. Ryan and the team are top notch at customer service and have often gone above and beyond helping us with any specific requests we have made. By far the best experience we have had with any app provider. Thanks very much!

Nov. 24, 2020

Absolutely love the app, it does exactly what it says it will. But the best part is the customer service... the support you get from the developer is amazing. Highly, highly recommend!

Nov. 24, 2020

If I could add more stars to this review I would! We were looking for an app to help take the place of multiple and help streamline our order fulfillment process, in addition to creating a more user friendly solution to booking pick ups and offering a new delivery service. If you're on the fence about this app, don't be. Natively there are so many great features this app offers, but what is even more impressive is the foresight and ambition of the team behind this app. They've gone above and beyond helping us get our site set up for our sale and I'm extremely excited to see them roll out updates with more useful features. Thank you team Alumworks for Alpaca and the service. By far the best I've service of any app I've worked with within shopify.