Pify Contact Form Builder
Pify Form Builder - Custom Form, Contact Form, Order form
Rating
4.6
feedback
507
chart
#242
All reviews
Review RSS Feed
May 16, 2022
Support provided by the developer is prompt and detailed. So far, this app has delivered the functionality that was promised and works as advertised.
Thank you so much for taking the time to share your good experience to other merchants! Your encourage is the greatest motivation for us to move forward and provide better and better service. Wish your store get more and more sale. All the best!
Nov. 18, 2022
UPDATE: After numerous reoccurring issues I have requested full refund and cancellation of the subscription with them. They have failed to do this and I am continuing to get charged for a product I no longer use. UPDATE: They have been unable to fix the issue of customer details transfering to shopify correctly and have told me to copy paste all the customer details (defeats the purpose of the app) I have also ben told to upgrade plans and pay more money to them despite not needing the aditional features. Seems they want to take as much money from you. While it may run ok during a trial, the moment you start paying them money the bugs in their systems show up costing alot of time and money and you end up loosing money and customers as a result. They have full access to everything they have requested and I have responded to all correspondance. ------------------------- Using for a few months now. new problems have arose: customer details are transfering to shopify either blank or incorect Just sarted using the app. Layout of forms shows diferent in the form builder to the website. When reading submisions the answers are jumbled. Tried sending a support request (using contact us form on their website as this is the only method given to me) and no reply. I have now sent a 2nd request for support. The trial period has passed and there has been zero suooprt. They are hapy to take your money. but not offer anything for it.
Using app
6 months
Total reviews
3
Average rating
1.0
Hi there, Kindly remind that we have replied to you at the same day of your first support request and we sent an access request to you for checking something. Unfortunately we didn't get any response from you. I am sorry for the inconvenience and when we got your 2nd support request and the access of your store, we have fixed and custom something in your website but we still got the response from you. Maybe you didn't get our emails? Please reply to our support when you got this. Thank you. The layout is automatic adapted, it depend on the content width of your website pages. We have helped to custom the page width in your website. Our support service is available for all plan including the FREE plan. You can contact us not only in our website, also by clicking 'Get support' in the App list of your admin. We will get back to you within one working day. Thanks.
May 3, 2022
We are really happy with this app - the app works well and the team was very helpful with my custom requests
Thank you so much for taking the time to share your good experience to other merchants! Your encourage is the greatest motivation for us to move forward and provide better and better service. Wish your store get more and more sale. All the best!
April 26, 2022
Great app and above all, great support, quick and reliable for all potential issues. Love it, thanks!
Thank you so much for taking the time to share your good experience to other merchants! Your encourage is the greatest motivation for us to move forward and provide better and better service. Wish your store get more and more sale. All the best!
April 24, 2022
The app is excellent, and the support will do their best to meet your requirements on the app. Overall I recommend this app.
Thank you so much for taking the time to share your good experience to other merchants! Your encourage is the greatest motivation for us to move forward and provide better and better service. Wish your store get more and more sale. All the best!
April 19, 2022
The customer service is outstanding, best I have ever dealt with on Shopify. So responsive and nothing is too much trouble. The app itself works perfectly for what we were looking for and I would recommend this to anyone. We are able to create great forms, which provide us with all of the information we need. Thank you!
Thank you so much for taking the time to share your good experience to other merchants! Your encourage is the greatest motivation for us to move forward and provide better and better service. Wish your store get more and more sale. All the best!
March 29, 2022
The app is awesome and easy to use. They have a lot of forms in use. Will use again on some of our other sites.
Thank you so much for taking the time to share your good experience to other merchants! Your encourage is the greatest motivation for us to move forward and provide better and better service. Wish your store get more and more sale. All the best!
March 28, 2022
i use this app for my store. It helps my shop massively to allow my customers to contact y team for any inquiries or issues
Thank you so much for taking the time to share your good experience to other merchants! Your encourage is the greatest motivation for us to move forward and provide better and better service. Wish your store get more and more sale. All the best!
April 13, 2023
The app has a ton of features and fairly easy to understand. Tech support was relatively quick to respond and had the answers I was looking for.
Thank you so much for taking the time to share your good experience to other merchants! Your encourage is the greatest motivation for us to move forward and provide better and better service. Wish your store get more and more sale. All the best!
July 6, 2022
We have been using this app more than one year. They take care problems really well. Highly recommend.
Thank you so much for taking the time to share your good experience to other merchants! Your encourage is the greatest motivation for us to move forward and provide better and better service. Wish your store get more and more sale. All the best!
Feb. 1, 2022
Great app! Good work on it. I will be redownloading when needed in the future as I no longer need it now
Thank you so much for taking the time to share your good experience to other merchants! Your encourage is the greatest motivation for us to move forward and provide better and better service. Wish your store get more and more sale. All the best!
Jan. 20, 2022
This app is amazing for taking information for custom orders! I've been using it since I opened my shop and it has been incredibly helpful.
Thank you so much for taking the time to share your good experience to other merchants! Your encourage is the greatest motivation for us to move forward and provide better and better service. Wish your store get more and more sale. All the best!
Dec. 20, 2021
The forms are simple to build, and easy to get exactly the information I need back, installing them on our pagefly pages was very straightforward, and they were super responsive to all my questions, even adding a feature when I needed it!
Thank you so much for taking the time to share your good experience to other merchants! Your encourage is the greatest motivation for us to move forward and provide better and better service. Wish your store get more and more sale. All the best!
Dec. 16, 2021
great app, better than the normal 1 you get on template support also helpful and responsive. thank you guys
Thank you so much for taking the time to share your good experience to other merchants! Your encourage is the greatest motivation for us to move forward and provide better and better service. Wish your store get more and more sale. All the best!
Dec. 16, 2021
I tried this app for my contact form page. I saw many apps, but this one is really clean, professional and you can do many things to customize according to your website. Really satisfied by the app, but also by the customer service ( sunny) who is attentive and responsive.
Thank you so much for taking the time to share your good experience to other merchants! Your encourage is the greatest motivation for us to move forward and provide better and better service. Wish your store get more and more sale. All the best!
Dec. 15, 2021
Love the set up and user friendly GUI. The only issue we have with this app is related to exporting. The excel file type exported is very outdated and prompts a warning every time it is opened in Excel (not a huge problem, just annoying). The other complaint is that you can only export all entries up to 30 days minimum. I would love to have the ability to export only entries I have selected, rather than export a hundred other entries that I don't need. Besides that, this app is great and I recommend it a bunch.
Thank you so much for taking the time to share your experience to us! We will improve it in the new version continuously. Your encourage is the greatest motivation for us to move forward and provide better and better service. Wish your store get more and more sale.
Sept. 29, 2021
We use the application to interact with our clients. The application does what we expect. It is easy to use and is quite versatile in terms of the types of forms that can be sent. Technical support is needed very rarely, but if needed, we get it immediately without any problems.
Thank you so much for taking the time to share your good experience to other merchants! Your encourage is the greatest motivation for us to move forward and provide better and better service. Wish your store get more and more sale. All the best!
Aug. 16, 2021
The only app that allows image multi choice and rules based form construction. If you work with international clients or product images to assist in selection it's perfect.
Thank you so much for taking the time to share your good review to other merchants! Your encourage is the greatest motivation for us to move forward and provide better and better service. Wish your store get more and more sale. All the best!
Aug. 11, 2021
I use this app for my wholesale order form and wholesale registration form. Sunny is just fantastic with his customer service and his ability to fix things quickly. There was just one little bug which he fixed in a second and the app works great for me. It displays well in the website and has plenty of different fields to choose from. Really happy with this app and the customer service, thank you, Tamara
Thank you so much for taking the time to share your good experience to other merchants! Your praise is the greatest motivation for us to move forward and provide better and better service. Wish your store get more and more sale. All the best!
July 23, 2021
They have helped me in all my requirements that I have requested. Very good app. I recommend the application 100%.
Thank you so much for taking the time to share your good experience to other merchants! Your praise is the greatest motivation for us to move forward and provide better and better service. Wish your store get more and more sale. All the best!