Paws & More Store review for Pillow Profits Fulfillment
March 23, 2019
This is run by a dishonest team with poor customer support. My orders were placed more than 2 weeks ago and they've been stuck in production since (the promised production time was 5-7 days). The support team did not reply to my emails. New users, beware - do not risk your store's reputation with this shady company. Update: On my second order the same thing happened again. The Pillow Profits Team did not reply to my email either. Hoping that writing here would catch their attention. Please fulfil my orders - it's been more than 7 days. Thanks.
Thank you for your feedback! I looked into your orders and can see you placed one order with Pillow Profits on February 18th. Due to a large surge in sales during the month of February, our sneaker production went from 4 days to 10 days during the second half of February. We were able to finish your sneaker order within 10 days and provided a tracking number within 10 days showing your items are on their way. You can track the progress of your shipment here: https://www.17track.net/en/track?nums=LT342066862CN https://www.17track.net/en/track?nums=LT342066672CN We apologize for this temporary delay and are happy to report that our production times have normalized back to 5-7 days during the month of March. Let us know how you like the sneakers once they arrive!
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