Paws & More Store review for Pillow Profits Fulfillment

1 / 5

March 23, 2019

This is run by a dishonest team with poor customer support. My orders were placed more than 2 weeks ago and they've been stuck in production since (the promised production time was 5-7 days). The support team did not reply to my emails. New users, beware - do not risk your store's reputation with this shady company. Update: On my second order the same thing happened again. The Pillow Profits Team did not reply to my email either. Hoping that writing here would catch their attention. Please fulfil my orders - it's been more than 7 days. Thanks.

Using app

4 months

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for your feedback! I looked into your orders and can see you placed one order with Pillow Profits on February 18th. Due to a large surge in sales during the month of February, our sneaker production went from 4 days to 10 days during the second half of February. We were able to finish your sneaker order within 10 days and provided a tracking number within 10 days showing your items are on their way. You can track the progress of your shipment here: https://www.17track.net/en/track?nums=LT342066862CN https://www.17track.net/en/track?nums=LT342066672CN We apologize for this temporary delay and are happy to report that our production times have normalized back to 5-7 days during the month of March. Let us know how you like the sneakers once they arrive!

Pillow Profits Fulfillment for Shopify
Pillow Profits Fulfillment
4.3 star
478 reviews

Create and sell quality print-on-demand products worldwide.

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