OVADEUS review for Pillow Profits Fulfillment
June 12, 2020
Okay I am starting to panic. As a new customer, they are providing me zero communication or feedback. I have place several chunky $$$ orders and I am experiencing what others are stating in the reviews. Pillow Profits... PLEASE don't let us down. We all understand the current situation but don't screw us by being "grossly" late and totally disappearing from the scene with no communications. PLEASE... Received the reply - respectful and certainly understandable. I am totally sympathetic to the situation. From a customers POV, drop-shippers should understand - the oversees sources you choose to use and the shipping situations are an extension of your business. Just an opinion. But I understand and feel your pain.
We are here and your orders will be produced on time. I saw your orders were placed less than a week ago. It takes 3-5 days to produce the items you ordered, and our shipping for those items is currently taking 15-25 working days. With our new shipping method, delivery times are consistent and there are no extreme delays . Don’t be fooled by the recent negative reviews – these are mostly newbie users who signed up during the Covid-19 pandemic and don’t know how to handle their customers if packages are not delivered in 15-20 days. We have been fulfilling POD orders for over 4.5 years. This health crisis will subside eventually and our shipping times will normalize as the global economy reopens. Thanks for understanding!
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