PineRaffle: Sweepstake Contest for Shopify

PineRaffle: Sweepstake Contest

Engage customers & increase sales with giveaways & contests

Rating

4.3

feedback

39

Reviews

chart

#3,991

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    8%
  • Less than a day
    18%
  • Less than a month
    56%
  • Less than a year
    15%
  • More than a year
    0%

Reviews Summary

The PineRaffle app has received overwhelmingly positive reviews from users who have found it to be a game-changer for boosting engagement, sales, and email leads. Users appreciate the ease of setup, purchase-based entry system, customization options, and the ability to run giveaways and sweepstakes without technical knowledge. The customer support, particularly highlighted by the responsiveness and helpfulness of Sehar, has been a standout feature for many. However, there are a few negative reviews mentioning issues with ticket allocation, server downtime, limited features for basic plans, and difficulties in canceling subscriptions. Overall, PineRaffle is highly recommended for ecommerce merchants looking to enhance customer engagement and drive sales through giveaways and sweepstakes.

Highlights

Positive user experience with the app, including ease of setup and customization options
Effective in boosting engagement, sales, and email leads
Responsive and helpful customer support, particularly Sehar
Issues with ticket allocation, server downtime, and limited features for basic plans
Difficulty in canceling subscriptions

Rating Breakdown

  • 5
    77% (30 ratings)
  • 4
    3% (1 ratings)
  • 3
    3% (1 ratings)
  • 2
    5% (2 ratings)
  • 1
    13% (5 ratings)

Reviews with Text

  • 100% (39)
Review RSS Feed Review RSS Feed

All reviews

2 / 5 Share

May 3, 2026

Not the best experience. I ran a couple raffles, and the app didn't function properly. The raffles didn't stop automatically (had to stop it manually). Then, when I chose it to pick the winner randomly, it said I had already chosen a winner, so none of the entries/info was available for me to see. I reached out to the developers three times, tried to give them access to fix it, and then they just stopped responding. Very disappointed.

Store

LonHer

Using app

--

Total reviews

1

Average rating

2.0

5 / 5 Share

March 10, 2026

Impressed by how well this works. We've tried other engagement apps but nothing compares. The automatic ticket generation based on purchase history is brilliant - rewards loyal customers without extra work on our end. Customer support is responsive and actually helpful (rare these days!). Highly recommend to anyone looking to boost engagement and sales.

Using app

10 days

Total reviews

5

Average rating

5.0

5 / 5 Share

March 8, 2026

This app paid for itself in the first week. We used it to clear out old inventory by offering high-ticket items as prizes. Sehar from support was super helpful when I needed to adjust ticket rules mid-campaign. For the price, it is no brainer. I would love more features

Using app

10 days

Total reviews

5

Average rating

5.0

5 / 5 Share

March 5, 2026

PineRaffle is an excellent platform for running giveaways and sweepstakes with ease. The setup process is quick and straightforward, even for users with no technical background. One of the standout features is the ability to create purchase-based entries and offer custom rewards, which makes it a powerful tool for increasing engagement and driving more participation.

Store

Novelle

Using app

About 8 hours

Total reviews

5

Average rating

5.0

1 / 5 Share

March 3, 2026

This app does not work. Particpants were allocated the wrong amount of tickets, I contacted support who would not resolve this so I ended up spending 3 hours of my time going through almost 300 partipants and editing all the amounts. Some were allocated either 1000s of extra tickets or just 1 or 2 extra (hard to notice) or were completely missing. It also would not let me add the missing entries. DO NOT use this app. I suspect the positive reviews are from people who did not double check the data for errors. I'll be using a spreadsheet for my raffle prize draw now. A waste of money and time using this app.

Store

YUK FUN

Using app

21 days

Total reviews

5

Average rating

4.2

All reviews

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