PitchPrint
Customizable Web-to-Print Solutions for eCommerce Stores
Rating
4.0
feedback
11
chart
#15,567
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
0%
-
Less than a month
27%
-
Less than a year
45%
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More than a year
27%
Reviews Summary
The reviews for the PitchPrint Shopify App are overwhelmingly positive, highlighting excellent after-sales service, knowledgeable support, powerful customization options, and user-friendly interface. Users appreciate the prompt and helpful support provided by the team, making the app easy to use and navigate. The app's versatility in creating customizable products, durability of the output, and seamless design studio are praised by many. However, there are a few negative reviews mentioning difficulties in using the app, lack of support, and challenges in setting it up initially.
Highlights
All reviews
Feb. 16, 2026
Very difficult to use, no support. Message to the support, no reply. I watched many tutorials but I could not figure out how to use it
Hi, Thank you for taking the time to share your feedback. We’re very sorry to hear that you found the platform difficult to use and that you did not receive a response from our support team. That is certainly not the level of service we aim to provide. We understand how frustrating it can be to invest time in watching tutorials and still feel unable to move forward. Your experience highlights areas where we can improve, both in making our platform more intuitive and in ensuring timely, reliable support responses. We would truly appreciate the opportunity to assist you directly and make this right. Please reach out to us at [email protected] , and kindly reference this review along with any previous communication you’ve sent. This will allow us to locate your case quickly and follow up with the appropriate team. We’ll make it a priority to guide you step by step and ensure you have the support you need. Thank you again for your honest feedback. It helps us continue to improve our product and service.
Oct. 22, 2025
So far, I've received excellent after-sales service. The programmers are knowledgeable and helpful. The graphical configurator is very powerful and flexible to use.
Hi, Thank you for sharing your experience! We’re thrilled to hear that you’ve received excellent after-sales support and found our team knowledgeable and helpful. Delivering excellent customer service is very important to us. Feedback about both our product and service helps us continuously improve. We’re also glad that you’re enjoying the flexibility and power of our editor. Your feedback means a lot to us and motivates us to keep improving. Kind regards, The Pitchprint Team
May 30, 2025
I was looking for a tool that would allow customers to design their products. I tested around 10 different platforms before discovering PitchPrint. What stood out to me were its versatile customisation options, user-friendly interface for customers, and reasonable pricing. I especially want to highlight the excellent support team — they always respond quickly and have always found solutions to my questions. Highly recommended!
Hi Mari, Thank you for your kind and thoughtful review. We’re delighted to hear that PitchPrint stood out among the many platforms you explored. It’s especially rewarding to know that our customization features, intuitive interface, and pricing met your expectations. We're especially grateful for your kind words about our support team — we take pride in being responsive and solution-focused, so it's rewarding to hear that reflected in your experience. Thanks again for your recommendation — we truly appreciate your support! 💛 Should you need any further assistance, please don’t hesitate to reach out. Kind regards, PitchPrint Team.
April 2, 2025
Well thought out process and prompt, knowledgeable support when needed. The more I work with the app, the more I like it!
Hi Robert, Thank you so much for the kind words! We're thrilled to hear that you're enjoying the app and finding the support helpful. It’s great to know that the more you use it, the more it grows on you—that’s exactly what we aim for! If there’s ever anything you need or suggestions you'd like to share, don’t hesitate to reach out. We’re always here to help.
Dec. 10, 2024
Here at The Homeschool Buyers Club, we use PitchPrint for our Shopify store to create our Homeschool Teacher and Student ID cards, and we couldn’t be happier with the results! The cards are not only extremely durable and high quality, but the design studio is also incredibly intuitive, making it easy for our members to create personalized ID cards with ease. Our homeschool ID cards have continued to be our #1 best-rated product. To top it off, their customer service is second to none—always responsive and helpful. If you’re looking for a seamless and high-quality web-to-print platform, PitchPrint is the way to go! Here are a just a few of MANY reviews for our Homeschool ID Cards (Thanks to PitchPrint!): "These come out beautiful! I order one every year. They look very professional and just like you'd get from a public or private school." "Loved how quick and easy making the ID was. It's nice to have an official looking card as well." My kids were thrilled when they saw their school IDs. They loved them! This had all the information I wanted on a School ID so I am happy with them."
Hi Julia, Thank you so much for sharing your wonderful feedback! We're thrilled to hear that you’re enjoying the results with PitchPrint for your Homeschool Teacher and Student ID cards. It’s fantastic to know that both the quality and ease of use of the design studio have made the process smooth for your members. We’re especially delighted that your homeschool ID cards have become your #1 best-rated product—it's always a pleasure to hear about the positive impact our platform has had. We're also glad to hear that our customer service has met your expectations. We strive to provide exceptional support, and it’s great to know that it’s been appreciated. Thank you again for your kind words and for recommending PitchPrint as a web-to-print solution. We’re honored to be a part of your success and look forward to continuing to support you in the future!
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