Rating

5.0

feedback

10

Reviews

chart

#13,179

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    20%
  • Less than a year
    40%
  • More than a year
    30%

Reviews Summary

The reviews for the PitchPrint Shopify App are overwhelmingly positive, with users praising the excellent after-sales service, knowledgeable support team, powerful graphical configurator, versatile customization options, user-friendly interface, and reasonable pricing. Customers appreciate the prompt and helpful support provided by the PitchPrint team, making it easy to set up and use the app. The app is highly recommended for its seamless web-to-print platform, intuitive design studio, and high-quality customizable products. Users have highlighted the exceptional customer service, responsiveness, and continuous improvements made by the PitchPrint team over the years.

Highlights

Excellent after-sales service and knowledgeable support
Powerful graphical configurator and versatile customization options
User-friendly interface and reasonable pricing
Prompt and helpful support from the PitchPrint team
High-quality customizable products and exceptional customer service

Rating Breakdown

  • 5
    100% (10 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (10)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 22, 2025

So far, I've received excellent after-sales service. The programmers are knowledgeable and helpful. The graphical configurator is very powerful and flexible to use.

Using app

--

Total reviews

4

Average rating

3.0

Developer Reply

Hi, Thank you for sharing your experience! We’re thrilled to hear that you’ve received excellent after-sales support and found our team knowledgeable and helpful. Delivering excellent customer service is very important to us. Feedback about both our product and service helps us continuously improve. We’re also glad that you’re enjoying the flexibility and power of our editor. Your feedback means a lot to us and motivates us to keep improving. Kind regards, The Pitchprint Team

5 / 5 Share

May 30, 2025

I was looking for a tool that would allow customers to design their products. I tested around 10 different platforms before discovering PitchPrint. What stood out to me were its versatile customisation options, user-friendly interface for customers, and reasonable pricing. I especially want to highlight the excellent support team — they always respond quickly and have always found solutions to my questions. Highly recommended!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Mari, Thank you for your kind and thoughtful review. We’re delighted to hear that PitchPrint stood out among the many platforms you explored. It’s especially rewarding to know that our customization features, intuitive interface, and pricing met your expectations. We're especially grateful for your kind words about our support team — we take pride in being responsive and solution-focused, so it's rewarding to hear that reflected in your experience. Thanks again for your recommendation — we truly appreciate your support! 💛 Should you need any further assistance, please don’t hesitate to reach out. Kind regards, PitchPrint Team.

5 / 5 Share

April 2, 2025

Well thought out process and prompt, knowledgeable support when needed. The more I work with the app, the more I like it!

Using app

19 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Robert, Thank you so much for the kind words! We're thrilled to hear that you're enjoying the app and finding the support helpful. It’s great to know that the more you use it, the more it grows on you—that’s exactly what we aim for! If there’s ever anything you need or suggestions you'd like to share, don’t hesitate to reach out. We’re always here to help.

5 / 5 Share

Dec. 10, 2024

Here at The Homeschool Buyers Club, we use PitchPrint for our Shopify store to create our Homeschool Teacher and Student ID cards, and we couldn’t be happier with the results! The cards are not only extremely durable and high quality, but the design studio is also incredibly intuitive, making it easy for our members to create personalized ID cards with ease. Our homeschool ID cards have continued to be our #1 best-rated product. To top it off, their customer service is second to none—always responsive and helpful. If you’re looking for a seamless and high-quality web-to-print platform, PitchPrint is the way to go! Here are a just a few of MANY reviews for our Homeschool ID Cards (Thanks to PitchPrint!): "These come out beautiful! I order one every year. They look very professional and just like you'd get from a public or private school." "Loved how quick and easy making the ID was. It's nice to have an official looking card as well." My kids were thrilled when they saw their school IDs. They loved them! This had all the information I wanted on a School ID so I am happy with them."

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Julia, Thank you so much for sharing your wonderful feedback! We're thrilled to hear that you’re enjoying the results with PitchPrint for your Homeschool Teacher and Student ID cards. It’s fantastic to know that both the quality and ease of use of the design studio have made the process smooth for your members. We’re especially delighted that your homeschool ID cards have become your #1 best-rated product—it's always a pleasure to hear about the positive impact our platform has had. We're also glad to hear that our customer service has met your expectations. We strive to provide exceptional support, and it’s great to know that it’s been appreciated. Thank you again for your kind words and for recommending PitchPrint as a web-to-print solution. We’re honored to be a part of your success and look forward to continuing to support you in the future!

5 / 5 Share

Sept. 8, 2023

We are using PitchPrint for about 2 years now. It is a great program for customizable products. We have tried other program beforehand (on Shopify and other platforms), but for this pricepoint we defentily didn't find anything comparable. Since it has an official App on Shopify that was actually our reason to migrate to Shopify (otherwise we would have probably used a different shopsystem - but we needed a good tool for customizable products). In the beginning we had some difficulties to set it up in our store (mainly because of the used template in shopify, it was a bought one). The support of PitchPrint did a great job helping us and told us, what code was missing and where to fix it. We had some more contact since and they were always fast and helpful. We have print-products and laser-engraved products. Through different templates we can actually offer both with different options, but through PitchPrint (they have "Print" in their name, but if you set it up correctly, the program can be used for other things to). You can use the program from the get go or if you know how to program (or have a competent programer) you can also customize a lot of the program itself and just save them as different templates. Over those 2 years they also added a lot of interessting features. For example the ability to remove the background of a uploaded picture via an automatic AI (the customer can just choose it himself with a little button).

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi Erich, Thank you so much for your thoughtful and detailed review! We're thrilled to hear that PitchPrint has been a great fit for your store and that our support team was able to assist you along the way. It’s fantastic to know that the features, including the AI background remover, have been valuable for your business. We truly appreciate your loyalty over the past two years, and we're excited to continue supporting your success with customizable products! Kind regards, PitchPrint Team.

All reviews

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