Rating

5.0

feedback

11

Reviews

chart

#14,056

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    18%
  • Less than a year
    55%
  • More than a year
    27%

Reviews Summary

The reviews for the PitchPrint app on Shopify are overwhelmingly positive, highlighting the excellent after-sales service, knowledgeable support team, powerful graphical configurator, versatile customization options, user-friendly interface, reasonable pricing, and prompt assistance. Users appreciate the seamless design process and the high-quality results achieved with the app. The customer service is consistently praised for being responsive, helpful, and going above and beyond to assist users. However, there are a few negative comments regarding difficulties with the premium alternative and initial setup challenges due to template issues.

Highlights

Excellent after-sales service and knowledgeable support
Powerful graphical configurator and versatile customization options
User-friendly interface and prompt assistance
High-quality results and reasonable pricing
Challenges with premium alternative and initial setup difficulties

Rating Breakdown

  • 5
    100% (11 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (11)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 22, 2025

So far, I've received excellent after-sales service. The programmers are knowledgeable and helpful. The graphical configurator is very powerful and flexible to use.

Using app

6 months

Total reviews

4

Average rating

3.0

Developer Reply

Hi, Thank you for sharing your experience! We’re thrilled to hear that you’ve received excellent after-sales support and found our team knowledgeable and helpful. Delivering excellent customer service is very important to us. Feedback about both our product and service helps us continuously improve. We’re also glad that you’re enjoying the flexibility and power of our editor. Your feedback means a lot to us and motivates us to keep improving. Kind regards, The Pitchprint Team

5 / 5 Share

May 30, 2025

I was looking for a tool that would allow customers to design their products. I tested around 10 different platforms before discovering PitchPrint. What stood out to me were its versatile customisation options, user-friendly interface for customers, and reasonable pricing. I especially want to highlight the excellent support team — they always respond quickly and have always found solutions to my questions. Highly recommended!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Mari, Thank you for your kind and thoughtful review. We’re delighted to hear that PitchPrint stood out among the many platforms you explored. It’s especially rewarding to know that our customization features, intuitive interface, and pricing met your expectations. We're especially grateful for your kind words about our support team — we take pride in being responsive and solution-focused, so it's rewarding to hear that reflected in your experience. Thanks again for your recommendation — we truly appreciate your support! 💛 Should you need any further assistance, please don’t hesitate to reach out. Kind regards, PitchPrint Team.

5 / 5 Share

April 2, 2025

Well thought out process and prompt, knowledgeable support when needed. The more I work with the app, the more I like it!

Using app

19 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Robert, Thank you so much for the kind words! We're thrilled to hear that you're enjoying the app and finding the support helpful. It’s great to know that the more you use it, the more it grows on you—that’s exactly what we aim for! If there’s ever anything you need or suggestions you'd like to share, don’t hesitate to reach out. We’re always here to help.

5 / 5 Share

Dec. 10, 2024

Here at The Homeschool Buyers Club, we use PitchPrint for our Shopify store to create our Homeschool Teacher and Student ID cards, and we couldn’t be happier with the results! The cards are not only extremely durable and high quality, but the design studio is also incredibly intuitive, making it easy for our members to create personalized ID cards with ease. Our homeschool ID cards have continued to be our #1 best-rated product. To top it off, their customer service is second to none—always responsive and helpful. If you’re looking for a seamless and high-quality web-to-print platform, PitchPrint is the way to go! Here are a just a few of MANY reviews for our Homeschool ID Cards (Thanks to PitchPrint!): "These come out beautiful! I order one every year. They look very professional and just like you'd get from a public or private school." "Loved how quick and easy making the ID was. It's nice to have an official looking card as well." My kids were thrilled when they saw their school IDs. They loved them! This had all the information I wanted on a School ID so I am happy with them."

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Julia, Thank you so much for sharing your wonderful feedback! We're thrilled to hear that you’re enjoying the results with PitchPrint for your Homeschool Teacher and Student ID cards. It’s fantastic to know that both the quality and ease of use of the design studio have made the process smooth for your members. We’re especially delighted that your homeschool ID cards have become your #1 best-rated product—it's always a pleasure to hear about the positive impact our platform has had. We're also glad to hear that our customer service has met your expectations. We strive to provide exceptional support, and it’s great to know that it’s been appreciated. Thank you again for your kind words and for recommending PitchPrint as a web-to-print solution. We’re honored to be a part of your success and look forward to continuing to support you in the future!

5 / 5 Share

Nov. 8, 2024

PitchPrint is an outstanding app that truly understands the unique challenges faced by web-to-print suppliers. They’ve created a platform with endless possibilities. While we initially chose PitchPrint for its 3D functionality, we’re continually impressed by the wide range of additional modules it provides.

Store

TJOTTO

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Vincent, Thank you for your fantastic review! We're thrilled to hear that PitchPrint is meeting your needs and exceeding expectations. It's great to know that our 3D functionality and additional modules are making a difference for your business. We truly appreciate your feedback and look forward to continuing to support you! Please do not hesitate to reach out if you need any assistance. Kind regards, PitchPrint Team.

All reviews

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