Build My Mini review for PitchPrint
Feb. 16, 2026
Very difficult to use, no support. Message to the support, no reply. I watched many tutorials but I could not figure out how to use it
Hi, Thank you for taking the time to share your feedback. We’re very sorry to hear that you found the platform difficult to use and that you did not receive a response from our support team. That is certainly not the level of service we aim to provide. We understand how frustrating it can be to invest time in watching tutorials and still feel unable to move forward. Your experience highlights areas where we can improve, both in making our platform more intuitive and in ensuring timely, reliable support responses. We would truly appreciate the opportunity to assist you directly and make this right. Please reach out to us at [email protected] , and kindly reference this review along with any previous communication you’ve sent. This will allow us to locate your case quickly and follow up with the appropriate team. We’ll make it a priority to guide you step by step and ensure you have the support you need. Thank you again for your honest feedback. It helps us continue to improve our product and service.
