Sphere review for Pixee ‑ Multi Pixel & Meta Ads

Thank you for sharing your feedback and for trying Pixee. We’re sorry to hear about your experience. Our team reached out to you multiple times via email to assist and clarify the situation, but unfortunately, we didn’t receive a response. As mentioned, your 7-day free trial had ended before the app was uninstalled, which is why Shopify automatically processed the charge. That said, as a gesture of goodwill, we’ve already issued you a full refund of $99 as an app credit, and shared the confirmation details in our messages. We always strive to provide transparent billing and responsive support.