Reach: OpenAI Ads Pixel

Thanks for flagging this, and I’m sorry the app let you down. We experienced loading issues between 16 and 18 September, which are now resolved. Your tracking continued capturing events during that time, and delivery is back to normal. I’ve emailed you personally with more details and a way to make this right.

Hi, this characterization is simply not accurate. Your store used the app exclusively on the free plan, was never charged, and we have no record of any attempt to contact support. We’re always available through the app and would be happy to help with any genuine issue you encountered.