Pixels ‑ Print On Demand
Pixels - Print On Demand Shopify App
Rating
3.4
feedback
98
chart
#1,432
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
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Less than a day
1%
-
Less than a month
11%
-
Less than a year
44%
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More than a year
41%
Reviews Summary
Pixels/Fine Art America has received mixed reviews from users. Positive aspects include exceptional quality art prints, fast production and shipping times, and responsive customer support. Users appreciate the variety of products offered and the ease of use of the app. However, negative aspects include issues with customer service responsiveness, problems with order processing and billing, and limitations in product options and pricing. Some users have also experienced difficulties with app integration and functionality, leading to frustration and dissatisfaction.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Oct. 21, 2024
The quality of the art prints is exceptional, a crucial element to our design business. That said, we did have a few early issues setting up the store, but the support from Pixels is fantastic. Alex ...
Feb. 22, 2024
The main thing you should consider before using Pixels for dropshipping is that they have basically no customer service in my experience. If you have issues...good luck getting a response or any timely advice on how to troubleshoot. Compared to other dropshippers, they do not have a modern or user friendly interface. For example, when a customer places an order on my shop, it can take hours..days...before there is update on Pixels about whether this order was received. It's frustrating to not even see the progress until the order is actually being fulfilled because it makes you think that you order hasn't been received at all. Have had much better experience overall with Printful.
Nov. 30, 2023
I was not that pleased with the service I received but in the long run they reached out and corrected the issue only after noticing my review. I appreciate that.
July 25, 2023
I've only used this app and POD supplier twice, but both times the products were produced and shipped quickly. I got the wood, acrylic, metal and canvas prints and all turned out brilliantly. I recently ran into a problem with the app not opening up correctly. I emailed tech support and with in a few hours I had a response. Followed their suggestions and BOOM! I was off and running again. So far I have had nothing but positive contact with this vendor and highly recommend them.
Nov. 16, 2022
USE AT YOUR OWN RISK. There are many issues with this app. But the worst is that somehow FAA picked up a very old archived test order and created a new order on their end. The first we knew about it was being billed through our credit card. There was no emails no notifications. We attempted to stop this order with them multiple times, with multiple emails. Noone answered. We still have not had any response after 1 month. So we are out 100's of dollars because of their app that does not work and customer service that doesn't respond.
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