Pixels ‑ Print On Demand

Dec. 17, 2025

They have cost me thousands of dollars and wasted my time over and over not fulfilling orders...I had numerous chargebacks and the ones they did and did not fulfill after countless emails back and forth...Im done with them and shopify at this point!!!

July 17, 2025

So, I have been using Pixels for a few years. The orders usually go out in a couple of days. The quality is good. HOWEVER, if there is a problem with an order, it takes days to get an answer, and often their response doesn't make any sense. I've had a few orders that were just NOT processed, even when they say they were. I have to believe the customer never lies about not getting their order, so I always refund their money. My best customer let me know a week ago that she didn't receive the shirt she ordered. It took over 24 hours to Pixels to respond to my support email. And the response said it was shipped MY location (not the customers). However, it did NOT come to my address. I let them know 2 days ago, and I'm still waiting for a response. I am planning on moving all of my products to Printful over the next few months. I did my research:)

Feb. 22, 2024

The main thing you should consider before using Pixels for dropshipping is that they have basically no customer service in my experience. If you have issues...good luck getting a response or any timely advice on how to troubleshoot. Compared to other dropshippers, they do not have a modern or user friendly interface. For example, when a customer places an order on my shop, it can take hours..days...before there is update on Pixels about whether this order was received. It's frustrating to not even see the progress until the order is actually being fulfilled because it makes you think that you order hasn't been received at all. Have had much better experience overall with Printful.

Nov. 30, 2023

I was not that pleased with the service I received but in the long run they reached out and corrected the issue only after noticing my review. I appreciate that.

July 25, 2023

I've only used this app and POD supplier twice, but both times the products were produced and shipped quickly. I got the wood, acrylic, metal and canvas prints and all turned out brilliantly. I recently ran into a problem with the app not opening up correctly. I emailed tech support and with in a few hours I had a response. Followed their suggestions and BOOM! I was off and running again. So far I have had nothing but positive contact with this vendor and highly recommend them.