I Love Mandalas review for Pixels ‑ Print On Demand

2 / 5

July 17, 2025

So, I have been using Pixels for a few years. The orders usually go out in a couple of days. The quality is good. HOWEVER, if there is a problem with an order, it takes days to get an answer, and often their response doesn't make any sense. I've had a few orders that were just NOT processed, even when they say they were. I have to believe the customer never lies about not getting their order, so I always refund their money. My best customer let me know a week ago that she didn't receive the shirt she ordered. It took over 24 hours to Pixels to respond to my support email. And the response said it was shipped MY location (not the customers). However, it did NOT come to my address. I let them know 2 days ago, and I'm still waiting for a response. I am planning on moving all of my products to Printful over the next few months. I did my research:)

Using app

Almost 6 years

Total reviews

3

Average rating

4.0

Pixels ‑ Print On Demand for Shopify
Pixels ‑ Print On Demand
3.4 star
49 reviews

Pixels - Print On Demand Shopify App

Developer
Shopify App Store