PixelPro: Easy Pixel Install
The reviews are sharply mixed. Positive reviewers say the app is useful for installing and managing the TikTok pixel, tracking conversions, and running ads when the official TikTok app is unavailable in their country. Several users also praise the support team, describing them as helpful, responsive, and effective at solving issues. Some reviewers call it an essential or easy-to-use tool with a better interface and deeper analysis than similar apps. Negative reviews focus mainly on billing and trust issues. Multiple merchants say they were charged unexpectedly, including fees for orders not coming from TikTok, monthly charges despite not using the app, and costs they felt were not clearly explained. Others report connection problems, poor service, and frustration that the app did not work as expected. Overall, the app seems valuable for some users, but concerns about confusing pricing, unwanted charges, and inconsistent support are a major drawback.
1 star review added yet not requested to qty. cleaver scammer
Shame! Bad experience. I never used the app because I couldn’t connect my TikTok account to Shopify, but I was forced to pay for quite a long time without even using the app. I do not recommend it!
Bad experience with several expenses that I was not aware of, unfortunately
Thanks for your feedback. Please note that pricing was clearly discussed and agreed upon from the beginning, prior to installation. You’ve been using the app since March 2025, during which time it has been a paid app. For reference, your store generated 32,026 total events and 165 purchase events, confirming active usage and resource consumption. We appreciate you reaching out and are happy to assist within our policy.
Very bad experience. After installing the FREE app they start charging you for EVERY order that comes into your e-shop but not from TIKTOK!! Watch out for this! This is not mentioned in the plan and is very confusing and misleading. I have read their plan, understood but not correctly! I paid approximately $160 USD completely unnecessarily. They just talk to support and don't want to help. I definitely do not recommend this as an award winning Shopify seller!
Since a public review has already been posted, we can proceed with the review and refund investigation only if the case remains open in good faith. Please note that Shopify policy prohibits using reviews to influence financial outcomes or refunds, as it may be considered misleading or coercive.
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