PixelPro: Easy Pixel Install
Event Tracking & Attribution for your TikTok Pixels & Ads
Rating
2.0
feedback
17
chart
#8,121
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
24%
-
Less than a day
12%
-
Less than a month
29%
-
Less than a year
12%
-
More than a year
12%
Reviews Summary
The reviews for the PixelPro Shopify App are mixed, with both positive and negative feedback. Negative aspects highlighted by users include issues with billing, such as being charged for services not used and experiencing difficulties in getting refunds. Some users also mentioned bugs in the app, such as duplicated pixels and lack of proper support from the customer service team. On the positive side, users who were able to successfully use the app praised its effectiveness in setting up pixels quickly and tracking events accurately. They found it valuable for running TikTok ads and tracking conversions effectively. Additionally, positive comments were made about the app's support team, with users appreciating their helpfulness and quick issue resolution.
Highlights
Review RSS Feed
All reviews
Feb. 13, 2026
Shame! Bad experience. I never used the app because I couldn’t connect my TikTok account to Shopify, but I was forced to pay for quite a long time without even using the app. I do not recommend it!
Feb. 9, 2026
I don’t recommend it to anyone! Used the app for only 1 day and it did not work properly. Full of bugs when adding or disabling a pixel, it duplicated pixels automatically. I uninstalled it the same day, still paid the monthly fee, and was charged again even after uninstalling. Tried contacting support multiple times through the official channel and never received any response.
Store
Minha loja
Using app
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Thank you for your review. Our records show that the app has been installed multiple times (approximately 10 installations) across your stores. At present, the stores are closed due to unpaid charges. Given these records, we’d like to clarify how this situation constitutes a scam, as the charges are a result of active installations and unpaid billing, not unauthorized activity.
Jan. 11, 2026
Bad experience with several expenses that I was not aware of, unfortunately
Thanks for your feedback. Please note that pricing was clearly discussed and agreed upon from the beginning, prior to installation. You’ve been using the app since March 2025, during which time it has been a paid app. For reference, your store generated 32,026 total events and 165 purchase events, confirming active usage and resource consumption. We appreciate you reaching out and are happy to assist within our policy.
May 1, 2025
Very bad experience. After installing the FREE app they start charging you for EVERY order that comes into your e-shop but not from TIKTOK!! Watch out for this! This is not mentioned in the plan and is very confusing and misleading. I have read their plan, understood but not correctly! I paid approximately $160 USD completely unnecessarily. They just talk to support and don't want to help. I definitely do not recommend this as an award winning Shopify seller!
Since a public review has already been posted, we can proceed with the review and refund investigation only if the case remains open in good faith. Please note that Shopify policy prohibits using reviews to influence financial outcomes or refunds, as it may be considered misleading or coercive.
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