PixelPro: Easy Pixel Install
The reviews for the Shopify App are quite mixed, with both positive and negative feedback. Some users have had a bad experience with unexpected charges, difficulties in using the app, and lack of support from the customer service team. Issues like automatic duplication of pixels, unclear pricing plans, and being charged for unused services have been highlighted as major concerns. On the other hand, there are positive reviews praising the app for its effectiveness in setting up pixels quickly, tracking events accurately, and providing great support. Users have found the app helpful in running TikTok ads and tracking conversions effectively, especially in regions where the official TikTok app is not available. Overall, the app seems to have a polarizing effect on users, with some experiencing significant challenges while others finding it essential for their e-commerce business.
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1 star review added yet not requested to qty. cleaver scammer
Shame! Bad experience. I never used the app because I couldn’t connect my TikTok account to Shopify, but I was forced to pay for quite a long time without even using the app. I do not recommend it!
I don’t recommend it to anyone! Used the app for only 1 day and it did not work properly. Full of bugs when adding or disabling a pixel, it duplicated pixels automatically. I uninstalled it the same day, still paid the monthly fee, and was charged again even after uninstalling. Tried contacting support multiple times through the official channel and never received any response.
Thank you for your review. Our records show that the app has been installed multiple times (approximately 10 installations) across your stores. At present, the stores are closed due to unpaid charges. Given these records, we’d like to clarify how this situation constitutes a scam, as the charges are a result of active installations and unpaid billing, not unauthorized activity.
Bad experience with several expenses that I was not aware of, unfortunately
Thanks for your feedback. Please note that pricing was clearly discussed and agreed upon from the beginning, prior to installation. You’ve been using the app since March 2025, during which time it has been a paid app. For reference, your store generated 32,026 total events and 165 purchase events, confirming active usage and resource consumption. We appreciate you reaching out and are happy to assist within our policy.
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