PixelPro for TikTok Pixel
Event Tracking & Attribution for your TikTok Pixels & Ads
Rating
4.9
feedback
66
chart
#1,238
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
6%
-
Less than a month
29%
-
Less than a year
61%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify app are overwhelmingly positive, with users praising the app's ease of use, helpful customer service, and effectiveness in tracking analytics and conversions. Many users highlighted the quick and friendly support they received, particularly mentioning specific customer service representatives like Christine and Alison who went above and beyond to assist them. The app was described as essential for e-commerce businesses, offering in-depth analytics and a user-friendly interface. Users also appreciated the app's ability to connect and track data from multiple platforms like TikTok, Google, Facebook, and Instagram.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
July 9, 2024
AdTrace for TikTok Pixel is a scam. When downloading, I read that there is a free period until there are no purchases. I connected the TikTok Pixel but the Facebook Pixel didn't connect. I've had a few purchases on Facebook that had nothing to do with the TikTok Pixel. TikTok Pixel decided that with its help there are sales on Facebook and switched to the paid version. Support did not help. This is a scam!!!
Hello! Our app tracks all orders which take place on your website. This is beneficial for your pixel as it's able to learn from every order. Since your store received an order you were bumped up to our Tier 1 pricing. We do however offer a generous refund policy if you aren't satisfied with our service! You can send me an email [email protected] and I will process you a full refund. Conner Support Manager, AdTrace
June 27, 2024
June 2, 2024
I had a small misunderstanding regarding the app features. Conner was quick to rectify the issue and went over the top with his customer service. I greatly appreciate Shopify app sellers who are quick to act and do right by their customers. If you have an issue do not hesitate to reach out to them, they've been very helpful thus far. Thanks again
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