All reviews

Rating Breakdown

  • 5
    95% (72 ratings)
  • 4
    4% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    0% (0 ratings)
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5 / 5 Share

Nov. 18, 2024

Store

My Store

Using app

--

5 / 5 Share

Oct. 14, 2024

Store

Store

Using app

10 days

Total reviews

26

Average rating

4.8

5 / 5 Share

Oct. 7, 2024

Had trouble with installing enhanced tracking, but the service provided me the right help! thankyou!

Using app

About 12 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 5, 2024

Great support! All issues are solved—10/10!

Using app

17 days

Total reviews

5

Average rating

5.0

Developer Reply

Hello there! Our app provides rich analytics on your events, which is why we track as soon as you install the app. Once you connect your TikTok Pixel, we add the pixel to your store and also start sending the tracked events over to the pixel via the Events API. We urge store owners to set up the pixel right after installation to ensure maximum value from our app. We also urge stores to take advantage of the analytics features we offer. We do also offer a generous refund policy. Whenever you're not satisfied with our service, you can reach out to us and we're more than happy to offer refunds in most cases. I completely understand your frustrations and would love to resolve this for you! You can send an email to [email protected] for further help :) - Support Team, AdTrace

5 / 5 Share

Sept. 3, 2024

very

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 29, 2024

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 28, 2024

Store

SIV

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 16, 2024

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 6, 2024

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 6, 2024

Using app

18 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 14, 2024

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 9, 2024

AdTrace for TikTok Pixel is a scam. When downloading, I read that there is a free period until there are no purchases. I connected the TikTok Pixel but the Facebook Pixel didn't connect. I've had a few purchases on Facebook that had nothing to do with the TikTok Pixel. TikTok Pixel decided that with its help there are sales on Facebook and switched to the paid version. Support did not help. This is a scam!!!

Using app

3 months

Total reviews

3

Average rating

3.7

Developer Reply

Hello! Our app tracks all orders which take place on your website. This is beneficial for your pixel as it's able to learn from every order. Since your store received an order you were bumped up to our Tier 1 pricing. We do however offer a generous refund policy if you aren't satisfied with our service! You can send me an email [email protected] and I will process you a full refund. Conner Support Manager, AdTrace

5 / 5 Share

June 27, 2024

Using app

About 10 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2024

I had a small misunderstanding regarding the app features. Conner was quick to rectify the issue and went over the top with his customer service. I greatly appreciate Shopify app sellers who are quick to act and do right by their customers. If you have an issue do not hesitate to reach out to them, they've been very helpful thus far. Thanks again

Using app

About 2 months

Total reviews

1

Average rating

1.0

5 / 5 Share

May 21, 2024

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2024

simpel en makkelijk in gebruik voor snel overzicht

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

May 8, 2024

Using app

1 day

Total reviews

4

Average rating

4.5

5 / 5 Share

April 23, 2024

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2024

Using app

About 2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

April 17, 2024

good

Store

CozyHug

Using app

About 2 months

Total reviews

2

Average rating

5.0