Emplifi UGC
Collect, manage, and publish top UGC and influencer content
Rating
4.3
feedback
22
chart
#2,656
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
9%
-
Less than a day
0%
-
Less than a month
9%
-
Less than a year
32%
-
More than a year
45%
Reviews Summary
Pixlee is a Shopify app that has received mixed reviews from ecommerce merchants. Positive aspects highlighted in the reviews include the app's ability to enhance social presence with user-generated content (UGC) from real customers, easy and quick installation process, effective synchronization with products, and cost-effectiveness for small businesses. Users appreciate features like showcasing UGC, creating contests, managing social content, and sourcing influencers through Pixlee's CMS. The app is praised for its customer service, user-friendly interface, and support for Ecommerce, Social, and Influencer Teams. However, negative feedback revolves around difficulties in setting up the app, lack of responsiveness from support for demo requests, and the requirement to become a customer or request a demo before using the app.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Sept. 3, 2021
This is a great app that helps you up your social presence with UGC from real customers! Some people have left low reviews because they couldn't get it set up but Pixlee has stated that it's not a self-serve product. Don't let those reviews deter you, once you do get onboarded, the product is amazing!
Sept. 1, 2021
This app looked great as I saw it being used on other sites.. however upon installation, there is nobody for me to follow up to set up a demo on it.. I've contacted their support email and robot chat but still, nobody came back to me...
July 14, 2021
A super easy, and quick to install app that gets you immediate social presence on your stores. Takes less than 5 minutes to set up end to end, and does a great job syncing with your products. Would definitely recommend to everyone!
Oct. 8, 2020
This app looked great, I had high hopes. However, upon installing you can't do anything other than book a demo, which I did. I reached out on their website chat bot a couple of times aswell, keen to have someone contact me and set the app up. This never happened, so now I've got to find an alternative who would like my money instead.
Sept. 24, 2020
Installed the app. Went to open it and the entire app download is just to request a sales call.. LOL
Hi there. I'm sorry that this experience wasn't great for you. We have stated in our listing several times that you must contact Pixlee to get set up, as we are not a self-serve app. Unfortunately, there isn't much of an option to adjust it from an app listing perspective (we have asked Shopify to change this because we want to be as transparent as possible). Reviews of clients who have used the platform are essential for our business, so I hope that after reviewing the listing you would consider updating your review. And please don't hesitate to reach out to support@pixleeteam.com if you have any questions! Thanks and best of luck with your store!
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