Emplifi UGC for Shopify

Emplifi UGC

Collect, manage, and publish top UGC and influencer content

View on App Store

Rating

4.4

feedback

15

Reviews

chart

#2,769

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    7%
  • Less than a day
    0%
  • Less than a month
    7%
  • Less than a year
    40%
  • More than a year
    47%

Reviews Summary

The reviews for the Pixlee app are mostly positive, highlighting its ease of use, effectiveness in managing user-generated content, and the helpful customer service provided by the team. Users appreciate the features that allow them to showcase user-generated content, create contests, and track social content efficiently. The implementation process is described as easy and the app has made a significant impact on increasing conversions for ecommerce stores. However, there are a couple of negative reviews mentioning difficulties in getting in touch with the team and feeling limited by the initial setup process that required booking a demo.

Highlights

Ease of use and effectiveness in managing user-generated content
Helpful customer service
Impact on increasing conversions
Difficulties in initial setup process
Limited communication with the team

Rating Breakdown

  • 5
    87% (13 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    13% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Oct. 8, 2020

This app looked great, I had high hopes. However, upon installing you can't do anything other than book a demo, which I did. I reached out on their website chat bot a couple of times aswell, keen to have someone contact me and set the app up. This never happened, so now I've got to find an alternative who would like my money instead.

Using app

7 days

Total reviews

4

Average rating

3.8

1 / 5 Share

Sept. 24, 2020

Installed the app. Went to open it and the entire app download is just to request a sales call.. LOL

Using app

Less than a minute

Total reviews

5

Average rating

2.0

Developer Reply

Hi there. I'm sorry that this experience wasn't great for you. We have stated in our listing several times that you must contact Pixlee to get set up, as we are not a self-serve app. Unfortunately, there isn't much of an option to adjust it from an app listing perspective (we have asked Shopify to change this because we want to be as transparent as possible). Reviews of clients who have used the platform are essential for our business, so I hope that after reviewing the listing you would consider updating your review. And please don't hesitate to reach out to [email protected] if you have any questions! Thanks and best of luck with your store!

5 / 5 Share

Sept. 24, 2020

Pixlee has been on our PDPs for about a week and it's going great so far. It's really easy to sort through Instagram posts and get permission from users in bulk. The implementation process was easy as well!

Store

NOBULL

Using app

4 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 17, 2020

We have been Pixlee customers for nearly 5 years. As a small business, Pixlee has been a cost-effective solution to help us manage a high volume of user generated content and use it in a meaningful way. In particular, we love the workflow to permission the content and use it on our product pages of our website and in our social media.

Using app

Over 3 years

Total reviews

20

Average rating

5.0

5 / 5 Share

Sept. 17, 2020

Pixlee was easy to set up and has made a huge difference to how we view and track all of our social content. Its one of those apps that once you have used it you are not sure how you managed before it. Great app and great customer service.

Using app

7 months

Total reviews

1

Average rating

5.0

All reviews

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