Emplifi UGC
Collect, manage, and publish top UGC and influencer content
Rating
4.5
feedback
15
chart
#2,980
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
7%
-
Less than a day
0%
-
Less than a month
7%
-
Less than a year
40%
-
More than a year
47%
Reviews Summary
Pixlee has received a mix of positive and negative reviews from users. On the positive side, many users appreciate how easy it is to sort through Instagram posts and get permission from users in bulk. The implementation process is also praised for being straightforward and effective. Users have found Pixlee to be a cost-effective solution for managing user-generated content and using it in a meaningful way. Additionally, the app has helped users showcase their content, create contests for engagement, and track social content efficiently. The customer service and support team are highlighted for being responsive and helpful. However, some users have expressed disappointment with the app's limited functionality, such as only being able to book a demo or request a sales call, which led to frustration and the need to seek alternatives.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Oct. 8, 2020
This app looked great, I had high hopes. However, upon installing you can't do anything other than book a demo, which I did. I reached out on their website chat bot a couple of times aswell, keen to have someone contact me and set the app up. This never happened, so now I've got to find an alternative who would like my money instead.
Sept. 24, 2020
Installed the app. Went to open it and the entire app download is just to request a sales call.. LOL
Hi there. I'm sorry that this experience wasn't great for you. We have stated in our listing several times that you must contact Pixlee to get set up, as we are not a self-serve app. Unfortunately, there isn't much of an option to adjust it from an app listing perspective (we have asked Shopify to change this because we want to be as transparent as possible). Reviews of clients who have used the platform are essential for our business, so I hope that after reviewing the listing you would consider updating your review. And please don't hesitate to reach out to [email protected] if you have any questions! Thanks and best of luck with your store!
Sept. 24, 2020
Pixlee has been on our PDPs for about a week and it's going great so far. It's really easy to sort through Instagram posts and get permission from users in bulk. The implementation process was easy as well!
Sept. 17, 2020
We have been Pixlee customers for nearly 5 years. As a small business, Pixlee has been a cost-effective solution to help us manage a high volume of user generated content and use it in a meaningful way. In particular, we love the workflow to permission the content and use it on our product pages of our website and in our social media.
Sept. 17, 2020
Pixlee was easy to set up and has made a huge difference to how we view and track all of our social content. Its one of those apps that once you have used it you are not sure how you managed before it. Great app and great customer service.
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