All reviews

Rating Breakdown

  • 5
    82% (18 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    18% (4 ratings)
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1 / 5 Share

Sept. 1, 2021

This app looked great as I saw it being used on other sites.. however upon installation, there is nobody for me to follow up to set up a demo on it.. I've contacted their support email and robot chat but still, nobody came back to me...

Using app

4 days

Total reviews

3

Average rating

3.7

1 / 5 Share

Oct. 8, 2020

This app looked great, I had high hopes. However, upon installing you can't do anything other than book a demo, which I did. I reached out on their website chat bot a couple of times aswell, keen to have someone contact me and set the app up. This never happened, so now I've got to find an alternative who would like my money instead.

Using app

7 days

Total reviews

4

Average rating

3.8

1 / 5 Share

Sept. 24, 2020

Installed the app. Went to open it and the entire app download is just to request a sales call.. LOL

Using app

Less than a minute

Total reviews

5

Average rating

2.0

Developer Reply

Hi there. I'm sorry that this experience wasn't great for you. We have stated in our listing several times that you must contact Pixlee to get set up, as we are not a self-serve app. Unfortunately, there isn't much of an option to adjust it from an app listing perspective (we have asked Shopify to change this because we want to be as transparent as possible). Reviews of clients who have used the platform are essential for our business, so I hope that after reviewing the listing you would consider updating your review. And please don't hesitate to reach out to [email protected] if you have any questions! Thanks and best of luck with your store!

1 / 5 Share

Oct. 27, 2018

Not free... You need to become e customer of their service (or "request a demo") Doesn't announce it on the app description page, which is sloppy at best or misleading at worst.

Using app

10 minutes

Total reviews

2

Average rating

1.0