Emplifi UGC
The reviews for the Pixlee app are mostly positive, highlighting its ease of use, effectiveness in managing user-generated content, and the helpful customer service provided by the team. Users appreciate the features that allow them to showcase UGC, create contests, and track social content efficiently. The implementation process is described as straightforward, with many users mentioning the positive impact Pixlee has had on their website conversions. However, there are a couple of negative reviews mentioning difficulties in getting in touch with the team and feeling limited by the initial setup process that focused on booking a demo or sales call.
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This app looked great, I had high hopes. However, upon installing you can't do anything other than book a demo, which I did. I reached out on their website chat bot a couple of times aswell, keen to have someone contact me and set the app up. This never happened, so now I've got to find an alternative who would like my money instead.
Installed the app. Went to open it and the entire app download is just to request a sales call.. LOL
Hi there. I'm sorry that this experience wasn't great for you. We have stated in our listing several times that you must contact Pixlee to get set up, as we are not a self-serve app. Unfortunately, there isn't much of an option to adjust it from an app listing perspective (we have asked Shopify to change this because we want to be as transparent as possible). Reviews of clients who have used the platform are essential for our business, so I hope that after reviewing the listing you would consider updating your review. And please don't hesitate to reach out to [email protected] if you have any questions! Thanks and best of luck with your store!
Pixlee has been on our PDPs for about a week and it's going great so far. It's really easy to sort through Instagram posts and get permission from users in bulk. The implementation process was easy as well!
We have been Pixlee customers for nearly 5 years. As a small business, Pixlee has been a cost-effective solution to help us manage a high volume of user generated content and use it in a meaningful way. In particular, we love the workflow to permission the content and use it on our product pages of our website and in our social media.
Pixlee was easy to set up and has made a huge difference to how we view and track all of our social content. Its one of those apps that once you have used it you are not sure how you managed before it. Great app and great customer service.
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