Rating
4.4
feedback
23
chart
#632
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
13%
-
Less than a day
4%
-
Less than a month
26%
-
Less than a year
39%
-
More than a year
17%
Reviews Summary
The reviews for this Shopify App are mostly positive, with users praising its ease of use and effectiveness in enhancing product images. Many users appreciate the app for its basic editing features like resizing, cropping, and improving image quality. However, there are some negative aspects highlighted in the reviews. Users have reported issues with the batch processing feature not working as expected, problems with communication and support from the app developers, and limitations in certain functions like changing file names and bulk resizing. Despite these drawbacks, the majority of users find the app helpful and recommend it for image editing on Shopify stores.
Highlights
All reviews
Sept. 13, 2025
Hi, this app is great and easy to use, but it has one problem, although there are buttons to communicate with them or call them, but when I click on the buttons I am not redirected to any communication page..! I tried via email but it is difficult because there are no buttons to communicate with them via email..! My question is... I am subscribed to the paid plan, I tried to find a way to remove watermarks from photos but to no avail..! Does this app provide this service as well..?
Using app
About 1 month
Total reviews
16
Average rating
4.7
June 27, 2025
This app works ok, but I ran into a few issues, specifically with the batch processing feature. The Pro (paid) version handles batch processing, but the Crop feature doesn't actually crop, it just resizes the image. If you manually edit each image and use the crop function, it works as you would expect, but through the batch process it does a resize. Also, the SEO feature is supposed to let you change the alt text and the file name, but only changes the alt text. The file name remains the same. If they fixed these bugs I would bump this to 5 stars and be happy to pay the Pro subscription. Unfortunately, I tried reaching out to their support team, both via email and using the form on their website, and no one ever replied to my support requests. Since I can't get support and the app doesn't do several functions that I would consider to be core features, I have to rate it lower.
March 29, 2025
This application is excellent for enhancing many of our products that require slight adjustments. Thank you. We did encounter a "Internal Server Error." After reaching out regarding the problem, they successfully resolved the issue.
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