Rating

4.9

feedback

161

Reviews

chart

#680

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    11%
  • Less than a month
    34%
  • Less than a year
    47%
  • More than a year
    2%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising the excellent customer service provided by Sergio and the team. Users appreciate the app's functionality in creating promotions, managing discounts, and enhancing the overall shopping experience on their online stores. The flexibility, user-friendly interface, and variety of promotion mechanics offered by the app have been highlighted as key strengths. Additionally, the quick and efficient support from the team, especially in customizing the app to meet specific store needs, has been a standout feature. Some users mentioned that the app helped them solve complex discounting issues that native Shopify settings couldn't handle, making it a valuable addition to their e-commerce toolkit.

Highlights

Positive customer service and support from Sergio and the team
Flexibility and functionality in creating promotions and managing discounts
User-friendly interface and variety of promotion mechanics
Customization to meet specific store needs
Effective solution for complex discounting issues

Rating Breakdown

  • 5
    97% (156 ratings)
  • 4
    2% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 14, 2024

Sergio and the team have not only built an app that suits our needs but their support is second to none! Any issue we have had has been dealt with instantly and any request for extra features has had a positive response - they even customised the app code to make it work in our theme.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 7, 2024

Recomiendo esta aplicación por su versatilidad y por el soporte que proporcionan, adaptando y ampliando la funcionalidad de la aplicación a tus necesidades. Atienden a tus consultas muy rápidamente, con cercanía y ofreciendo soluciones a tus problemas. Muy recomendable.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 3, 2024

Great app and great customer service :)

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 1, 2024

I run a subscription box business and have custom flow on my website that bypasses my cart all together, an integral part of a subscription business is having an offer, Sergio from Planet was able to work with my my website and create a free gift offering. 10/10 deserving of a 5 star review! Thanks Sergio!

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 30, 2024

I tried 10+ apps but only Sergio and his team was interested to solve our problem. Great customer service!

Using app

1 day

Total reviews

1

Average rating

5.0

All reviews

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