Planet Discounts & Upsells
Set up discounts, upsells, quantity breaks, bundles & more
Rating
4.8
feedback
161
chart
#1,413
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
8%
-
Less than a day
19%
-
Less than a month
29%
-
Less than a year
40%
-
More than a year
3%
Reviews Summary
The reviews for the Planet Shopify App are overwhelmingly positive, with users praising the app's ease of use, powerful features, and exceptional customer support. Many users highlighted the intuitive interface, variety of options for increasing conversions, and the quick and efficient support provided by Sergio and the team. Users appreciated the app's ability to overcome Shopify's native limitations, especially in creating advanced discount scenarios and promotions. However, there were a few negative reviews mentioning issues with functionality and communication from the support team.
Highlights
Review RSS Feed
All reviews
April 12, 2026
¡¡Es increíble!! LLevo un par de meses usándola y la verdad que la interfaz es súper intuitiva y chula. Fácil de manejar y con muchísimas opciones para hacer que tu la tienda convierta más (sin costes ocultos). El carrito lo hemos llevado a otro nivel, sin cargar la página... Pero lo mejor de esta app es, sin duda, su soporte. Me ayudaron a configurar todo desde el inicio, en vivo. Rapidísimos a la hora de resolver cualquier incidencia incluso llendo mas allá de donde les pertenece. Para nosotras en un 20 de 10. ¡¡No dudéis en ponerla porque funciona de verdad!!
Using app
About 1 month
Total reviews
3
Average rating
5.0
Feb. 10, 2026
Super expérience. j'avais besoin d'une fonctionnalité qui n'existait pas, Sergio l'a créé pour moi ! sav vraiment top. je recommande
Feb. 7, 2026
We installed this app specifically to overcome Shopify’s native discount limitations, which is exactly what third-party apps in this category are meant to do. Instead of collaborating on possible solutions, workarounds, or technical alternatives, support repeatedly deflected by referencing Shopify’s discount engine. Something we already understand and the very reason we are paying for an external solution. More concerning was the tone of communication. Rather than simply stating technical constraints, the representative escalated the situation unnecessarily, claimed to have reported the conversation to Shopify, and made vague allegations about our “behaviour” and “threats” without providing any specifics. This felt inappropriate and unprofessional in a standard customer-support interaction. We asked one simple thing: whether the app could achieve our required discount logic through configuration, workaround, or development. A clear yes or no would have sufficed. If your app cannot meet advanced discount scenarios, that should be communicated transparently, without intimidation, deflection, or insinuations. Based on our experience, we would caution other merchants to carefully validate whether this app truly extends Shopify’s limitations before committing.
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