Planet Discounts & Upsells
Set up discounts, upsells, quantity breaks, bundles & more
Rating
4.8
feedback
161
chart
#1,287
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
8%
-
Less than a day
19%
-
Less than a month
29%
-
Less than a year
40%
-
More than a year
3%
Reviews Summary
The reviews for this Shopify App are mostly positive, highlighting the exceptional customer support provided by Sergio and the effectiveness of the app in managing promotions, discounts, and bundles. Users appreciate the ease of use, quick response times, and the app's ability to enhance the overall shopping experience on Shopify stores. However, there are a few negative reviews that mention issues with functionality and communication from the support team, particularly in addressing advanced discount scenarios. Some users felt that the app did not meet their specific requirements or encountered difficulties in resolving technical constraints.
Highlights
Review RSS Feed
All reviews
April 12, 2026
¡¡Es increíble!! LLevo un par de meses usándola y la verdad que la interfaz es súper intuitiva y chula. Fácil de manejar y con muchísimas opciones para hacer que tu la tienda convierta más (sin costes ocultos). El carrito lo hemos llevado a otro nivel, sin cargar la página... Pero lo mejor de esta app es, sin duda, su soporte. Me ayudaron a configurar todo desde el inicio, en vivo. Rapidísimos a la hora de resolver cualquier incidencia incluso llendo mas allá de donde les pertenece. Para nosotras en un 20 de 10. ¡¡No dudéis en ponerla porque funciona de verdad!!
Using app
About 1 month
Total reviews
3
Average rating
5.0
Feb. 10, 2026
Super expérience. j'avais besoin d'une fonctionnalité qui n'existait pas, Sergio l'a créé pour moi ! sav vraiment top. je recommande
Feb. 7, 2026
We installed this app specifically to overcome Shopify’s native discount limitations, which is exactly what third-party apps in this category are meant to do. Instead of collaborating on possible solutions, workarounds, or technical alternatives, support repeatedly deflected by referencing Shopify’s discount engine. Something we already understand and the very reason we are paying for an external solution. More concerning was the tone of communication. Rather than simply stating technical constraints, the representative escalated the situation unnecessarily, claimed to have reported the conversation to Shopify, and made vague allegations about our “behaviour” and “threats” without providing any specifics. This felt inappropriate and unprofessional in a standard customer-support interaction. We asked one simple thing: whether the app could achieve our required discount logic through configuration, workaround, or development. A clear yes or no would have sufficed. If your app cannot meet advanced discount scenarios, that should be communicated transparently, without intimidation, deflection, or insinuations. Based on our experience, we would caution other merchants to carefully validate whether this app truly extends Shopify’s limitations before committing.
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