August Berg review for Planet—Carbon‑neutral shipping
Dec. 8, 2023
The app doesn't show the Numbers of Neutralized Carbon correctly. I have been trying to contact the app support but still no response. This affects our business operation and brand image. Please get it fixed asap, thanks!
Developer Reply
Thanks for your review and apologies that you haven't had a great experience. Since your post a few days ago, we fixed a bug that was causing data not to load in the app dashboard. There was no lost data, and all of your data will be backfilled. Apologies again that your experience with Planet hasn't gone to plan. We're going to keep improving the app and sincerely appreciate feedback like yours.
Planet—Carbon‑neutral shipping
3.6
57 reviews
Offer carbon-neutral shipping and showcase your commitment
Developer
Shopify App Store