Plug in SEO
The reviews for this Shopify App are quite mixed, with both positive and negative feedback from users. On the positive side, many users praised the customer service provided by the app team, mentioning quick responses, thorough assistance, and clear explanations. Users also appreciated the ease of use of the app and the helpful insights it provided for improving SEO on their online stores. Additionally, the quick start service offered by the app was highlighted as beneficial for new users looking to optimize their websites. However, on the negative side, some users reported issues with the app leaving behind code on their themes even after uninstallation, causing conflicts and headaches. There were also complaints about misleading features, lack of clear instructions, and difficulties in using the app effectively.
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The initial setup/tutorial is the most useful part of the app. Once you install and pay for the trial you can't even use the quick fix buttons or changes that the tutorial walked you through using. Very misleading and doesn't give you the full experience of what to expect until they already get your money. Cancelled before finishing the trial to find an app that actually saves time with the SEO process.
We're really sorry to hear this — feedback like this matters to us. Looking at your account, it looks like there wasn't quite enough time to explore everything before canceling (about 38 minutes total), and we'd reached out by email offering a free welcome call — something available to every customer from day one — but didn't hear back. We're a small team, but we care a lot about getting this right for our merchants, and we're sorry we didn't get the chance to walk you through it properly. If you're ever open to giving us another shot, we'd love to help.
I have uninstalled this app, however the code has remained in my theme and is causing severe conflicts. Still waiting on support to find out how to remove it 10 days later.
We're sorry for the trouble this caused. We followed up multiple times by email and sent a link to book a call so we could help remove the leftover code directly, but weren't able to get that scheduled. If you're still running into this, we're always here to help — just reach out again and we'll get it sorted.
Needed help with duplicating things on my website and the help was amazing.
We're glad that the app was able to help you!
Great Customer Service. Just started with the app. Appears to be very easy to use.
Thank you for your feedback! 😊 We’re glad you find Plug In SEO easy to use, and our team is always here to make your experience smooth and productive.
PluginSEO deserves a 5-star rating for several reasons. Mike, the app representative whom I spoke with, really impressed me. He was friendly, inviting, and very knowledgeable in his presentation. But most importantly, he was transparent about what the app does, what you get and don't get with the app, and where you'd likely get the most return on investment. With PluginSEO, there are no surprises. Thanks again, Mike!
Thanks so much for your kind words! 🌟 We’re delighted to hear that Mike could make the experience clear and helpful. Transparency and delivering real value are exactly what we aim for!
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