Pool Store Canada review for Plug In SEO
May 2, 2019
We used this app for 2 days, it totally ruined our theme and we had to load a backup.... The product pages would not load correctly and the related products feature we use did not work after PLUGINSEO was installed. They tell you what to change on the code side, we had PLUGINSEO do it for us. Even though they changed the coding their system checks still picked up the same issues
UPDATE May 15th: Hi Roger, As discussed on email, after investigating this I can see that it was not our app that ruined your theme. Since we don't have access to your shop I can't pinpoint what did. It must be a different app or developer. I'd be happy to help you pin down what it was: it can be confusing to diagnose issues like this! The team here has over 7 years experience with that and we won't charge you. Daniel CEO & Founder ORIGINAL: Hi Roger, Very concerned to read this. I don't see any tickets from your personal or company email about broken features. I see you had the app installed for just under a day https://dsh.re/df378, Libby did the code install and then you asked a questioned about what happens when you uninstall which Aiza answered. The code install takes place 100% in the HTML head of your shop. This means it does not alter anything visible on the page and it doesn't interfere with other features of your store. I've sent you an email to get more details on this. Concerned and want to get to the bottom of it! Daniel CEO & Founder
