Podbase: Print on Demand
Podbase: print-on-demand, dropshipping & phone cases
Rating
4.9
feedback
110
chart
#2,930
All reviews
Rating Breakdown
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June 25, 2024
I had a highly disappointing experience with this company services. I ordered a custom phone case for a Galaxy S22 Plus and paid for express delivery, expecting the package to arrive within 10 days. However, after more than a week AFTER they ship the item, the tracking information had not updated. I contacted the company and was informed after a delay of 2 days that DHL had lost the package and they would resend it. I waited another 3 days, but there was still no update on the tracking information or a new tracking number. I reached out again to ask for a refund, highlighting that their shipping information was misleading and unclear. Despite my request, the company responded on after another delay of 2 days, stating that they had sent the package and that I could track it, even though I had explicitly told them not to. I decided to give them a bit more time, but as of today (25.06), there have been no updates. The tracking information still hasn't changed, and I haven't received any new tracking number or further communication. This experience has been frustrating and unacceptable. Avoid at all costs if you value your customers.
June 23, 2024
My customers have loved the products produced with podbase. And the customer service is quick and dedicated to ensure customer satisfaction. Highly recommend.
June 22, 2024
This app is quite easy to use and the customer service are very helpful if you need any assistance.
June 7, 2024
I am just now in the stages of creating designs for products and "setting up shop" before officially launching our e-commerce store. I have been in communication with the PodBase staff several times and I can't praise enough the level of customer service their employees provide! They are super responsive and take the time to write thorough explanations to my questions. I always walk away feeling like they truly do care about helping me. Their type and level of customer service feels very family-based which is a lot more than I can say about many of the other companies out there. Can't wait to go on this journey with them :)
May 21, 2024
I've been using Podbase for a few months now and I can only say that the app is great! The products are of high quality, the delivery time is correct, there are no errors.
May 21, 2024
Podbase has been fantastic so far! Although we haven't made any sales yet, their customer service has been exceptional. The team is always available to provide help and assistance, answering all our questions promptly and thoroughly. Additionally, Podbase offers the best prices and the fastest shipping times we've found. Their support has made the setup process smooth and stress-free. We're confident in their products and excited to start selling soon. Highly recommend Podbase for their outstanding customer service, affordable prices, and quick shipping!
May 20, 2024
Podbase is my go-to for print-on-demand phone cases. Quick turnaround, great quality, and solid customer service. Highly recommend!
May 17, 2024
I have been using the service for a few months now and am very satisfied Quality is excellent, delivery (fast in Europe), recommended
May 16, 2024
I am completely satisfied with Podbase so far. No customer complains, products have looked good and shipping has been fast.
May 14, 2024
I love using podbase. The tools are very intuitive and products are fist class. All my mobile phone case covers are of really good quality. Thank you
May 13, 2024
PodBase is an amazing app in every way I've needed it to be so far. The quality of the products is great, shipping times are good and integration is easy. The support team is great too as they are quick with helping. Also, they seem to be adding new features and products regularly which is good to see.
May 10, 2024
The Podbase app is perfect for bringing your ideas to life in a simple way. It's user-friendly and if you ever need assistance the support team is both fast and friendly. The products are of excellent quality and arrive quickly. I highly recommend this app.
May 9, 2024
We have always had great customer support from Podbase. Great quality products and prints and a seamless fulfilment process. Software platform can be a bit glitchy at time.
May 9, 2024
Love this option, delivery is on time, support is responsive, customers are happy, and that's all that matters.
May 8, 2024
Podbase has been a game changer for my business. Their seamless Shopify intergration means I don't have to worry about manual order fulfillment! The turnaround and shipping times are exceptional. Cannot recommend them enough.
April 25, 2024
I've explored numerous Print On Demand providers, but Podbase stands out as an absolute gem! It's revolutionized my business with its remarkable efficiency. Fulfillment times have drastically reduced, impressing both me and my customers. The quality of the products is unparalleled, consistently leaving everyone delighted. What's truly impressive is the vast selection of phone models available, catering to every need. Plus, Podbase's ability to launch cases for new models promptly is commendable, ensuring I'm always ahead of the curve. Podbase has undoubtedly elevated my business to new heights, and I couldn't be happier with my decision to switch!
April 22, 2024
We have tried many POD services, Podbase is the best company, great shipping time, excellent support, all problems are solved very fast , Sarunas is the best CS agent.So only the best recommendations...