All reviews

Rating Breakdown

  • 5
    98% (119 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (2 ratings)
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5 / 5 Share

June 20, 2023

Fantastic App, installed on 3 of my stores so far and will be using on any future developments. Support is fantastic and quick to offer assistance. Would recommend without hesitation.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 15, 2023

Polay is great and very useful for our needs, easy tool to create and manage our reporting and analytics needs. We've easily created custom reports and plan to do a lot more. But above all - they have great and responsive(!) support - very professional and knowledgeable. Highly recommended.

Store

Woojer

Using app

About 2 years

Total reviews

10

Average rating

5.0

5 / 5 Share

June 14, 2023

We use Polar following a change of solution. We needed a high-performance app that was adapted to our business. Not all the features are available yet (export over 1000 lines, customize charts, customize member access, etc.) but Polar is very attentive to our needs and works hard to respond quickly. Support is very responsive, which makes it easy for teams to get to grips with the solution.

Using app

4 months

Total reviews

5

Average rating

4.8

5 / 5 Share

June 4, 2023

PolarAnalytics.com is an impressive analytics platform with a user-friendly interface and powerful data analysis capabilities. The customizable reporting, robust data security, and excellent customer support make it a top choice for businesses. It offers flexible pricing plans and delivers valuable insights for data-driven decision making. Highly recommended for businesses seeking to optimize their operations and drive growth.

Using app

6 months

Total reviews

3

Average rating

4.7

5 / 5 Share

June 1, 2023

Polar Analytics is amazing! The app is intuitive and powerful. Now we spend more time tracking trends and improving campaigns instead of compiling data! The support is world class and we are thrilled to have Polar in our portfolio of marketing tools!

Using app

23 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 31, 2023

Polar Analytics is an exceptional data analysis tool that stands out for its user-friendly interface, powerful features, and comprehensive reporting capabilities. The intuitive and well-designed interface makes navigating through the platform a breeze, allowing users with limited technical expertise to easily access and analyze data. The tool's data visualization capabilities are remarkable, offering a wide range of charts, graphs, and visual representations that make it easy to understand complex data relationships. The advanced analytics features, including statistical functions, predictive modeling tools, and machine learning algorithms, enable users to perform in-depth analyses and make data-driven decisions with confidence. In addition to its analytical prowess, Polar Analytics excels in data governance and security. The platform ensures the privacy and integrity of sensitive data, adhering to the highest security standards. Granular control over data access, user permissions, and activity auditing provide peace of mind when working with sensitive information. The exceptional customer support from the Polar Analytics team, along with extensive documentation and training resources, contribute to a smooth onboarding process and help users maximize the tool's potential. Overall, Polar Analytics is a valuable asset for any organization or individual seeking to unlock the full potential of their data and make informed decisions based on meaningful insights.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

May 24, 2023

Great addition to our Shopify store. Allows for easy access to data in one place, and saves us ton of time when pulling data for reports. The support team is also great, always responds to our requests within a very timely matter and always figure out the solution. Couldn't recommend Polar any more than I already have, we use it all the time.

Using app

About 1 year

Total reviews

4

Average rating

4.8

5 / 5 Share

May 22, 2023

We are using Polar Analytics for a year now and we could not be happier. The integration of our E-commerce, analytics and marketing tools are super easy. Finally, we no longer have to look into each tool individually to see the data we are interested in. My favorite features are the custom reports and the views. The support is outstanding, knowledgeable and very fast. We had some challenges with connecting LinkedIn Ads and solved them with a Google Sheet.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

May 19, 2023

Polar Analytics is the best and easiest-to-use analytics app I've found on Shopify. They come pre-loaded with key marketing metrics (CAC, ROAS and Spend) that we're looking for, and have easily customizable dashboards and reports. Their support has been super helpful as well - if I do not know how to create something, they help right away.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

May 17, 2023

One of the best, if not the best analytics Tools out there. We are integrated to Multiple Shopify Stores, Google, Microsoft, Criteo, Facebook, Amazon Seller, Amazon Ads, and Klaviyo, and Polar gives us the best analytics feedback from any system that we've used before. Their Custom Metrics and filters are also fantastic and easy to use. Pricing is fair, and very very good value for Customer Service. Excellent team over there in Paris, and always willing to help. Love it.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

1 / 5 Share

May 12, 2023

Was about to install the app, but the app asks me to verify email adress based on an email i never recieve. Now I have unstalled the app. Doesnt seem very professional.

Using app

9 minutes

Total reviews

2

Average rating

2.5

Developer Reply

David here, CEO of Polar. I'm very sorry to hear your first 10 minutes experience at Polar wasn’t stellar. The sign-up error you encountered was because the verification email bounced - which explains why you didn’t receive the confirmation code. We tried contacting you multiple times via Email and on Linkedin to resolve this but unfortunately, never heard back from you. We have created a new account for you that's already verified and invited you to it, so you can start your free trial of the app. I value your feedback and frustration as it seems to be an important topic for you, and I really hope we can get you back on the right track. The whole Polar team would love to support Skechers in your data journey. All the best, David Co-founder & CEO of Polar Analytics

5 / 5 Share

May 11, 2023

Lots of variables that you can use to build you reports, which makes it flexible. The support team is super helpful. The app is relatively new, so many updates are happening. Sometimes this creates small set backs, but team is always on top to fix this!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2023

The "Free to install, $0.1 per monthly tracked order" plan above only applies to over 10,000 orders a month - this isn't written on the Shopify app page, only on their website. I spent half an hour setting the integrations up before realising this; it would have saved me wasting the time if it was clearer. Giving them five stars though as it's not really about the product.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 27, 2023

Polar has been a game changer for us! Not only are we making more informed strategic decisions, but we are overall much more efficient in our analysis. What used to take us hours to create reports now requires only minutes. The user interface is excellent and incredibly user-friendly. Additionally, the service we have received is top-notch. We have been blown away by the whole experience of interacting with the Polar team.

Store

ROAD iD

Using app

2 months

Total reviews

7

Average rating

4.4

5 / 5 Share

April 21, 2023

Fantastic app! It's a huge help especially when you are having several markets. And the Polar team is always ready to help! I can only recommend it.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2023

Very efficient app, powerful and user friendly data dashboard with accurate data. The dashboard is totally customizable ! And the polar team is wonderful !

Using app

About 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

March 31, 2023

Polar Analytics has been a game changer for us regarding analytics and insights. CAC and channel performance with one click and so much more. And the support is amazing, I think I had 10 requests and questions the last two days, and the Polar Analytics team jumped in and helped within minutes and even built reports for me. Amazing tool even greater support. Thanks a lot.

Using app

6 months

Total reviews

5

Average rating

4.2

5 / 5 Share

March 29, 2023

I have tried many connectors and data tools - such as Klipfolio, Supermetrics, Power My Analytics, GDS, ... - and for our Shopify stores this is by far the best and easiest way to collect data and get insights. Polar Analytics include very powerful dashboards and KPIs with amazing flexibility. We also use Google Data Studio for channel data and attribution models. But Polar is best for custom reports and daily KPI monitoring. Easy for anyone in the organisation to use, and yet powerful enough to satisfy the most data hungry person as well. Call me a big fan!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2023

Excellent app and phenomenal service... we have researched loads of analytics apps to get a view of our multi-shopify store environment.. this works by far the best and allows us to stay on top of our numbers constantly... they also have a great on-demand customer success team... and Abby has been terrific to help us maximise our use of the app... this is a critical part of our infrastructure

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 16, 2023

Polar is easy to setup and offers tons of value, KPI's and metrics out of the box. 100% plug&play for ecom with the option of adding custom metrics too. The best thing about Polar is the user experience and the ease of use. I highly recommend it to other brands on Shopify looking to integrate their data into one platform.

Using app

5 months

Total reviews

1

Average rating

5.0