VIBRA BY LUMINA review for Pop Convert ‑ Pop Ups, Banners
April 10, 2026
Honestly, I’m very disappointed with this app. I’ve actually used it before for another website and didn’t notice anything suspicious back then, but now it’s clear they’re using a pretty shady practice. During signup, the GROWTH plan is pre-selected without any clear warning or confirmation. Instead of setting the FREE plan as the default (which would be the fair and logical choice), they automatically push the more expensive option without the user’s knowledge or consent. I consider this a complete rip-off. This kind of tactic to trick users into paying is unprofessional and destroys any trust. I only realized what happened afterward, which makes it even worse. My web was on pause and build for 10.00 dollars so when I got the bill for 35.00 dollars i was shocked! I did not even started and would have NEVER sign up for 29.00 dollars subscrition before even starting selling. Definitely would not recommend this app until they change this practice and give a full refund!
Hi there! Thanks for your review, I just wanted to clarify a couple of points: All users receive 90 days of the Growth plan completely free, with no subscription required. Just install the app and get unlimited usage of everything for 90 days. After those 90 days, once you enter the app you’re prompted to either activate the Growth plan subscription (which includes an additional 30-day free trial) or switch to the Free plan. This means that most users are getting at least 120 days of unlimited usage of every feature for completely free. Importantly, we cannot bill anyone unless they manually activate the subscription. There’s no way for us to charge a store without that explicit action being taken which happens after the 90 days. It seems your store was on pause and build so it's possible that you didn't get a chance to use the app. In that case, we'd be happy to add additional free months, just reach out to our 24/7 support team. We hope that it's evident that our intention isn't to scam or be shady! We’ve also reached out directly with more details and a screenshot to help clarify everything further.
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