ÇHANELIA review for Pop Convert ‑ Pop Ups, Banners
Feb. 25, 2021
UPDATE: support team was very active and fixed the issue in a timely manner. I reinstalled the app and everything is now working as expected. ----------------------------------------------------------------------------------------> Store owners deserve to know: The app messed the store and changed the CSS and font of the whole theme. I was trying to diagnose which app was causing this, and then I found out it was this newly installed "Pop Convert" app. I uninstalled it, and the store is now back to normal. Sadly, app developers don't test the apps they create. We work hard to design and launch our website; we don't want one app to wreck everything. I will update the review once the app is fixed and when it is safe to re-install it again.
This issue has been identified and resolved. We sent an email and we hope you can get back to us :) We also want to thank you for bringing this to our attention. While we did follow a strict testing process before launching the app, we are a small team of humans! Without a doubt, this will help us prepare and think ahead about all the possible scenarios. In the future, you can report any issue or concern to [email protected]
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