All reviews

Rating Breakdown

  • 5
    94% (285 ratings)
  • 4
    2% (7 ratings)
  • 3
    1% (3 ratings)
  • 2
    1% (3 ratings)
  • 1
    2% (5 ratings)

Reviews with Text

  • 85% (259)
Review RSS Feed Review RSS Feed

4 / 5 Share

May 21, 2026

Pretty easy to use and if you get stuck, the customer service professionals are great. Just click open the chat box and help will be on the way.

Using app

--

Total reviews

3

Average rating

4.7

5 / 5 Share

May 15, 2026

Easy to use.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2026

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 25, 2026

It’s highly recommended

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 16, 2026

Loving Poptin. It's nice to collect data.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 16, 2026

Using app

Almost 5 years

Total reviews

3

Average rating

3.7

5 / 5 Share

April 5, 2026

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 24, 2026

Using app

33 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2026

Simple and easy. Also, helpful and responsive customer service.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 15, 2026

Poptin is hands down one of the best popup and on-site engagement tools I’ve worked with. The platform itself is powerful, flexible, and packed with features that actually help conversions — from beautifully designed popups to advanced targeting and triggers. What truly sets Poptin apart, though, is their support team. I was integrating Poptin into a modern Shopify Hydrogen (React + CSP-secured) setup, which is not the most straightforward environment. The Poptin support team was incredibly responsive, patient, and technically strong. They didn’t just give generic answers — they genuinely understood the problem, walked through edge cases, and helped ensure everything worked perfectly. The product: Clean and customizable UI Powerful triggers and targeting rules Great performance Works well even in complex setups when configured correctly The support: Fast responses Deep technical understanding Willing to go the extra mile Clear, actionable guidance It’s rare to find a tool that combines strong product quality with truly excellent human support, but Poptin delivers on both. Highly recommended for anyone serious about conversions, lead capture, and customer engagement — especially if you value reliable support when things get complex.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 11, 2026

Using app

38 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 11, 2026

fast customer service

Using app

5 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Feb. 6, 2026

Easy setup, great tool.

Using app

About 20 hours

Total reviews

2

Average rating

4.5

5 / 5 Share

Feb. 6, 2026

Using app

6 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 22, 2026

Very easy to set up and integrates smoothly with Shopify. Clean interface, flexible options, and does exactly what it promises. A solid app that’s simple to work with.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 21, 2026

Great app

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 6, 2026

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 2, 2026

Great App. Easy to use. Helps a lot to get people to sign up for email list

Using app

8 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Dec. 19, 2025

Great app and great support when needed.

Using app

Almost 5 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 16, 2025

Amazing customer service. The team is super friendly and efficient. The app is really easy to use and the aesthetics are excellent.

Using app

3 months

Total reviews

2

Average rating

4.5