Poptin Exit Popup Email Pop Up for Shopify

Poptin Exit Popup Email Pop Up

Grow Sales, Email & SMS with Exit Intent Popup, Spin...

Developer

Rating

4.9

feedback

300

Reviews

chart

#247

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    8%
  • Less than a day
    26%
  • Less than a month
    26%
  • Less than a year
    28%
  • More than a year
    11%

Reviews Summary

The reviews for the Poptin Shopify App are overwhelmingly positive, highlighting its ease of use, helpful customer service, and effectiveness in capturing leads and boosting conversions. Users appreciate the customizable popups, powerful triggers, and targeting rules that the app offers. The support team is praised for being responsive, knowledgeable, and going the extra mile to assist users with technical issues. However, there was one negative review mentioning that a popup continued to appear to customers even after uninstalling the app.

Highlights

Ease of use and customization
Helpful and responsive customer service
Effectiveness in lead capture and conversions
Powerful triggers and targeting rules
Negative review about popup still appearing after uninstallation

Rating Breakdown

  • 5
    94% (283 ratings)
  • 4
    2% (6 ratings)
  • 3
    1% (3 ratings)
  • 2
    1% (3 ratings)
  • 1
    2% (5 ratings)

Reviews with Text

  • 86% (259)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 24, 2026

Using app

33 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2026

Simple and easy. Also, helpful and responsive customer service.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 15, 2026

Poptin is hands down one of the best popup and on-site engagement tools I’ve worked with. The platform itself is powerful, flexible, and packed with features that actually help conversions — from beautifully designed popups to advanced targeting and triggers. What truly sets Poptin apart, though, is their support team. I was integrating Poptin into a modern Shopify Hydrogen (React + CSP-secured) setup, which is not the most straightforward environment. The Poptin support team was incredibly responsive, patient, and technically strong. They didn’t just give generic answers — they genuinely understood the problem, walked through edge cases, and helped ensure everything worked perfectly. The product: Clean and customizable UI Powerful triggers and targeting rules Great performance Works well even in complex setups when configured correctly The support: Fast responses Deep technical understanding Willing to go the extra mile Clear, actionable guidance It’s rare to find a tool that combines strong product quality with truly excellent human support, but Poptin delivers on both. Highly recommended for anyone serious about conversions, lead capture, and customer engagement — especially if you value reliable support when things get complex.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 11, 2026

Using app

38 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 11, 2026

fast customer service

Using app

5 days

Total reviews

8

Average rating

5.0

All reviews

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