All reviews

Rating Breakdown

  • 5
    94% (288 ratings)
  • 4
    3% (8 ratings)
  • 3
    1% (3 ratings)
  • 2
    1% (3 ratings)
  • 1
    2% (5 ratings)

Reviews with Text

  • 87% (268)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 3, 2022

Great customer service! I had an issue and they helped me via the Chat option in the corner. My issue was sorted in less than half an hour. :)

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 17, 2022

Easy to use and install, with integration to my other apps within the store. Great help from customer service. Patient and fast turnaround.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 3, 2022

Mit Poptin lassen sich leicht und unkompliziert kreative Popups erstellen und genau tracken, wie diese ankommen. Bei Fragen oder Problemen wurde mir unverzüglich geholfen, was ich besonders toll finde.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 28, 2021

Excellent app and service! The customer service is wonderful as well. Osama gave us great suggestions to increase the customer traffic. I'm loving the app and it definitely has been helping us to get more customers. Thank you!

Using app

About 2 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Dec. 7, 2021

Perfect app and great service! Love that you can fully customize! Would highly recommend on a shopify store!

Store

Novëm

Using app

19 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 17, 2021

I love Poptin! the app helped me increase my conversion rate! super easy to set up, use, edit and design

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 10, 2021

Great tool to fetch customers. really amazing! It really provides potential customers for ecommerce website.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 5, 2021

Application très complète, qui fonctionne bien. Le support est très réactif et prend le temps de trouver une solution à vos demandes.

Using app

11 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 30, 2021

So easy to use, we create exit-intent popups within minutes to gain visitor insight. Prompt support too.

Using app

2 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 23, 2021

It is a great tool and very easy to use. I highly recommend it!!!!! Just loved it... And its support team are just great.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 7, 2021

I’m not very good with website applications but I found this app extremely easy to use. The most important thing for me is customer service if you get stuck there’s someone that chat to you and they were very patient with me and they help me straight away. I highly recommend this app

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 6, 2021

The online customer service responded promptly, and helped deal with any questions. We have upgraded the package. This app is recommended to you.

Using app

About 1 month

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 30, 2021

We've created the first popup and needed some help managing the settings. The team was responsive and answered all the questions we had. Now it's time to try it out and see how it performs. :)

Using app

About 18 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 23, 2021

Easy to use and easy to implement! This app has a very good support team too so when you have a problem, you can just send a message and they will fix the issue.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 18, 2021

This app has helped me grow my email list by using the pop-up forms. The support team are very helpful resolving any issues or answering questions. I will be continuing to use this app as my business grows.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 12, 2025

The best app- 5 star, have the functions I need to build the shop. The support for exit intent popups was amazing. The service was fantastic and they didn't give up until they found the problem. I wish all companies had the level of service that Poptin has.

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 9, 2021

Excellent product, customer service and support staff was outstanding! Highly recommend - Thank you for your help!

Store

COOL-J

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 30, 2021

Very kind and responsive support, they helped me a lot with setting up. App is deeply customising, a lot of features to target audience on your website. Highly recommend, especially for those who have a few websites, you can connect all of the to one admin panel.

Using app

6 months

Total reviews

5

Average rating

4.2

5 / 5 Share

June 25, 2021

The tools is amazingly easy to use but sometimes still need help from the customer support. Thanks God the customer support very helpful even though still not 24/7 but kudos for the apps and the support team. i will recommend this app to use on shopify

Using app

About 6 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

June 24, 2021

Great customer service is rare with these apps. The chat support fixed everything I needed in a timely manner.

Using app

Over 1 year

Total reviews

3

Average rating

5.0