All reviews

Rating Breakdown

  • 5
    94% (289 ratings)
  • 4
    2% (6 ratings)
  • 3
    1% (3 ratings)
  • 2
    1% (3 ratings)
  • 1
    2% (5 ratings)

Reviews with Text

  • 85% (261)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 6, 2021

The online customer service responded promptly, and helped deal with any questions. We have upgraded the package. This app is recommended to you.

Using app

About 1 month

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 30, 2021

We've created the first popup and needed some help managing the settings. The team was responsive and answered all the questions we had. Now it's time to try it out and see how it performs. :)

Using app

About 18 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 23, 2021

Easy to use and easy to implement! This app has a very good support team too so when you have a problem, you can just send a message and they will fix the issue.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 18, 2021

This app has helped me grow my email list by using the pop-up forms. The support team are very helpful resolving any issues or answering questions. I will be continuing to use this app as my business grows.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 12, 2025

The best app- 5 star, have the functions I need to build the shop. The support for exit intent popups was amazing. The service was fantastic and they didn't give up until they found the problem. I wish all companies had the level of service that Poptin has.

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 9, 2021

Excellent product, customer service and support staff was outstanding! Highly recommend - Thank you for your help!

Store

COOL-J

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 30, 2021

Very kind and responsive support, they helped me a lot with setting up. App is deeply customising, a lot of features to target audience on your website. Highly recommend, especially for those who have a few websites, you can connect all of the to one admin panel.

Using app

6 months

Total reviews

5

Average rating

4.2

5 / 5 Share

June 25, 2021

The tools is amazingly easy to use but sometimes still need help from the customer support. Thanks God the customer support very helpful even though still not 24/7 but kudos for the apps and the support team. i will recommend this app to use on shopify

Using app

About 6 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

June 24, 2021

Great customer service is rare with these apps. The chat support fixed everything I needed in a timely manner.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

June 16, 2021

Great app! Customer support replys almost immediately! So happy that my problem was solved super fast.

Using app

About 2 hours

Total reviews

10

Average rating

5.0

5 / 5 Share

June 16, 2021

Great product and wonderful customer service! Their free plan is a great way to test their product on your website.

Using app

About 17 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

June 8, 2021

This app works great for collecting leads and emails using forms, pop ups etc...Plus the chat support is also great. One should definitely try it ou

Using app

About 5 hours

Total reviews

18

Average rating

5.0

5 / 5 Share

June 8, 2021

Great so far - popup conversion rate has been good and the setup is really simple. Will see what the other tools are like

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 7, 2021

E' da poco che utilizzo questa App e devo dire che l'integrazione e la configurazione sono abbastanza semplici, buono anche il servizio dell'assistenza clienti. Ci sono sicuramente molte caratteristiche che devo ancora scoprire.

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

May 26, 2021

Thanks very much to the developers, this's almost the best popup app I have used, especially for the new sellers. Their friendly plan really helps new seller to glow. I think I will glow with popin, thanks a lot for Osama's work, he help me solved the problem about how to display popup in thank you page. it helps me a lot.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2021

Great app. Integrates easily with my store and email marketing platform to provide a seamless signup experience

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 9, 2021

very good customer service! App is easy to use. Really recommand it if you want to upsell on your store

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

April 27, 2021

Very Useful App, Great Support by Poptin. All my requirement were full filled through this App. Thanks.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

April 21, 2021

Just started using the app, looks promising so far including the AB testing options, and support have been very responsive!

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

April 16, 2021

Easy setup, lots of functionality and design options. I had to contact support for some assistance, they quick and helpful.

Using app

About 1 hour

Total reviews

4

Average rating

5.0