AAA Product Options + Forms
The reviews are generally positive, with users praising the app for being easy to use, quick to set up, and helpful for adding multiple product options or collecting email subscriptions on exit. Several reviewers also mention that the app integrates smoothly into their store and that the customer support team is satisfactory when things are working well. However, there is a notable negative experience centered on a recent technical issue and support responsiveness. One merchant reports that customer-uploaded images now return a 404 error on the backend, even though uploads still appear available on the storefront. They also describe difficulty communicating the problem to support, citing a language barrier and a lack of follow-up after granting store access. This suggests the app is useful and convenient overall, but reliability and support quality may be inconsistent in some cases.
I use to live this app however the past month every image the customer has uploaded I can’t view it says 404 error. I contacted customer service and it seems they have a language barrier, they are not understanding what I’m saying so the problem is not fixed as of now. They keep saying when we go to your site we see the option to upload picture. Yes you can upload but on the back end of the store the image isn’t coming through. I gave them access to order so they can view my problem, I haven’t received a reply. I’m not satisfied with the customer service.
This is very easy to use and was easy to put on my site. Definitely recommend for anyone who needs a multiple product options.
Very Handy App for collecting email subscription on customer exit and provide them offers. Easy to set up and Satisfied with Customer Support team too!
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.