Pixelpop Popups & Banners for Shopify

Pixelpop Popups & Banners

Easy-to-use popup app!
Developer
Orbit
View on App Store
Pixelpop Popups & Banners
Rating
4.5
Feedback
89
Reviews
Chart
#1,281
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews are overwhelmingly positive about the app’s ease of use, quick setup, attractive popup designs, and flexibility. Many merchants say they were able to create professional-looking popups in minutes, customize them to match their branding, and see real results such as more email captures, subscribers, traffic, and conversions. Customer support is also frequently praised for being fast, helpful, and willing to assist with customization or troubleshooting, which adds to the overall positive experience. The negative reviews focus on reliability, billing, and feature limitations. Some users report the app stopped working, popups not showing correctly, integrations failing, or free features becoming locked behind upgrades. Others complain about unexpected charges, plan changes causing double billing, or the app pausing due to view limits at inconvenient times. A smaller set of reviews mention missing functionality such as stronger targeting options, custom confirmation emails, or the ability to remove branding on lower plans. Overall, the app is seen as effective and user-friendly, but concerns remain around consistency, pricing transparency, and support responsiveness in some cases.

Time spent using app
How long merchants keep the app installed.
Less than an hour 20%
Less than a day 6%
Less than a month 37%
Less than a year 22%
More than a year 8%
All reviews
5 / 5 Share
Sept. 11, 2023

They were very quick to reply to my questions and everything was clear.

Store Using app Total reviews Average rating
HTR Store France Over 2 years 1 5.0
1 / 5 Share
Oct. 10, 2022

Ik heb deze app 4 jaar gebruikt waarvan hij het laatste half jaar niet meer werkte. Verschillende e-mails over gestuurd naar de customer service maar geen enkele reactie ontvangen en wel geld af blijven schrijven. Waardeloze service

Store Using app Total reviews Average rating
Hipvoordeheb.nl Almost 4 years 11 3.5
Developer Reply

I'm sorry to hear you've had a bad experience! I've processed a refund, please reply to our email and let us know you've received it. - Emily, Head of Support

1 / 5 Share
Oct. 7, 2022

I had to pay two times even though I was in the same cycle just by downgrading the plan from one to other

Store Using app Total reviews Average rating
Moda Seating Corp Over 1 year 6 4.3
Developer Reply

Hi there - our records indicate only one charge. We've sent you an email to follow-up on this issue, please have a look in your inbox (including spam) and get back to us ASAP! - Emily, Head of Support

1 / 5 Share
July 19, 2022

It is not working at all, I have had it since the beginning it was free and perfect! now that is paying, the free version is not working at all...

Store Using app Total reviews Average rating
ODILIA BRIDAL Almost 3 years 4 3.0
Developer Reply

Hi there! I'm not able to see a support ticket from you in our ticketing system, so I've sent you a message to help you solve this issue. Please check your inbox (and spam!) and get back to me ASAP! - Emily

5 / 5 Share
May 2, 2022

Really happy with their support! The link in the popup did not work directly and the pop-up wasn't showing on all our domains. Jack was really kind and he and the team fixed this really quick for me.

Store Using app Total reviews Average rating
AquaTru UK 4 days 1 5.0

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