Pixelpop Popups & Banners for Shopify

Pixelpop Popups & Banners

Easy-to-use popup app!
Developer
Orbit
View on App Store
Pixelpop Popups & Banners
Rating
4.5
Feedback
90
Reviews
Chart
#1,240
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for this Shopify App are quite mixed, with both positive and negative feedback from users. On the positive side, many users praised the app for its ease of use, quick setup, and helpful customer support. They appreciated the customizable pop-up designs, scheduling features, and the ability to capture emails effectively. Users also mentioned that the app helped drive traffic to their websites and improve their email marketing efforts. However, on the negative side, some users experienced issues with billing, functionality, and compatibility with other platforms like Klaviyo. They expressed frustration with the lack of response from customer service and problems with the app not working as expected.

Time spent using app
How long merchants keep the app installed.
Less than an hour 20%
Less than a day 6%
Less than a month 37%
Less than a year 22%
More than a year 8%
All reviews
5 / 5 Share
Sept. 11, 2023

They were very quick to reply to my questions and everything was clear.

Store Using app Total reviews Average rating
HTR Store France Over 2 years 1 5.0
1 / 5 Share
Oct. 10, 2022

Ik heb deze app 4 jaar gebruikt waarvan hij het laatste half jaar niet meer werkte. Verschillende e-mails over gestuurd naar de customer service maar geen enkele reactie ontvangen en wel geld af blijven schrijven. Waardeloze service

Store Using app Total reviews Average rating
Hipvoordeheb.nl Almost 4 years 10 3.3
Developer Reply

I'm sorry to hear you've had a bad experience! I've processed a refund, please reply to our email and let us know you've received it. - Emily, Head of Support

1 / 5 Share
Oct. 7, 2022

I had to pay two times even though I was in the same cycle just by downgrading the plan from one to other

Store Using app Total reviews Average rating
Moda Seating Corp Over 1 year 6 4.3
Developer Reply

Hi there - our records indicate only one charge. We've sent you an email to follow-up on this issue, please have a look in your inbox (including spam) and get back to us ASAP! - Emily, Head of Support

1 / 5 Share
July 19, 2022

It is not working at all, I have had it since the beginning it was free and perfect! now that is paying, the free version is not working at all...

Store Using app Total reviews Average rating
ODILIA BRIDAL Almost 3 years 4 3.0
Developer Reply

Hi there! I'm not able to see a support ticket from you in our ticketing system, so I've sent you a message to help you solve this issue. Please check your inbox (and spam!) and get back to me ASAP! - Emily

5 / 5 Share
May 2, 2022

Really happy with their support! The link in the popup did not work directly and the pop-up wasn't showing on all our domains. Jack was really kind and he and the team fixed this really quick for me.

Store Using app Total reviews Average rating
AquaTru UK 4 days 1 5.0

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