Pixelpop Popups & Banners
Easy-to-use popup app!
Rating
4.5
feedback
90
chart
#755
All reviews
Review RSS Feed
Oct. 10, 2022
Ik heb deze app 4 jaar gebruikt waarvan hij het laatste half jaar niet meer werkte. Verschillende e-mails over gestuurd naar de customer service maar geen enkele reactie ontvangen en wel geld af blijven schrijven. Waardeloze service
I'm sorry to hear you've had a bad experience! I've processed a refund, please reply to our email and let us know you've received it. - Emily, Head of Support
Oct. 7, 2022
I had to pay two times even though I was in the same cycle just by downgrading the plan from one to other
Hi there - our records indicate only one charge. We've sent you an email to follow-up on this issue, please have a look in your inbox (including spam) and get back to us ASAP! - Emily, Head of Support
July 19, 2022
It is not working at all, I have had it since the beginning it was free and perfect! now that is paying, the free version is not working at all...
Hi there! I'm not able to see a support ticket from you in our ticketing system, so I've sent you a message to help you solve this issue. Please check your inbox (and spam!) and get back to me ASAP! - Emily
May 2, 2022
Really happy with their support! The link in the popup did not work directly and the pop-up wasn't showing on all our domains. Jack was really kind and he and the team fixed this really quick for me.
Feb. 7, 2022
Easy to use and understand. I used the basic plan but having good results made me upgrade for upper level. Thank you
Aug. 19, 2021
I used Pixelpop to create a banner for our website for a sale we just published. VERY EASY to use and very customizable - you can edit the CSS to your heart's delight, which is a big plus. I ran into one small problem with the banner not appearing and customer support got back to me pretty quickly. All around recommend.
July 7, 2021
This app does not work with Klaviyo. It does not sync all the emails, it randomly drops some of them. When I reached out to the developers they said to switch email clients and that a fix is on the way. Ridiculous, they clearly don't realize how difficult it is to switch email clients and the issue has been going on since Jan 2021. I would give them a zero star if I could.
May 18, 2021
this app is awesome!!! James customer service is awesome!!! Please download this app is you need the extra push for your store
May 5, 2021
its made a massive difference in directing all the traffic to where we want them! Highly Recommended!
Nov. 30, 2020
Great app, very intuitive and wonderful templates. Support is top notch. I highly recommend this for any store looking to add popups.
April 6, 2020
Just deployed and seeing new subscribers, seems to be working as expected. Very happy. I would recommend
Using app
About 15 hours
Total reviews
2
Average rating
5.0
March 23, 2020
Have yet to see results as I've just put my first pixel pop box into action. Pixel Union is great though, and I hope to see conversion from all their apps.
Oct. 31, 2019
They are the best!! Easy to setup and easy to use! You don't need to be a tech person to understand and get your shop rolling.
Sept. 27, 2019
I just started using the app and so far does everything i need it to and customer service has been great!
Aug. 28, 2019
This app seems to be totally broken, unfortunately. I paid for a $12 / month plan and I was unable to even create a popup – every popup type was "locked" and said "upgrade needed".
We apologize for your recent experience with Pixelpop. We recently identified and resolved a bug that prevented upgrades and new popups from functioning as intended. We've reached out and would be happy to extend your trial with the app.
Aug. 21, 2019
If your are going to say an app is free do not make me upgrade to use it. Then after you make me upgrade it should work. Sorry I need something that works and do not have time to get an app to work when it is easier to write the code.
Hello! We're sorry you're experiencing issues with Pixelpop. There are a few different plans for this app, including a free one called the Basic plan. Our support team has reached out to you to provide details on our pricing and gather more information on why your popups might not be showing! If you cannot find this message, please be sure to check your spam folder.
July 16, 2019
Was looking for a new email capture app that didn't cost a lot. This one was perfect, whereas Privy charged $130 USD per month for the same thing.
June 13, 2019
This app is so easy to use. I've had others that were difficult. Would recommend to anyone wanting a simple popup app
June 17, 2019
This is a great app. Everything works as expected. The setup is completely intuitive - no instruction necessary. There was a problem getting the popup to show on the home page. Resolved correctly, albeit a little slowly, by Support.
May 13, 2019
Good looking popups but the targeteing options really lack. I was looking to target organic visitors (URLs that do not have a utm_source tag) exclusively, but you can only target specific utm_source values with this app, which is the exact opposite of what I am trying to do.