Popupsmart: AI Popup, A/B Test
Boost conversion and sales, collect SMS & email subscribers
Rating
4.9
feedback
76
chart
#623
All reviews
Review RSS Feed
Sept. 17, 2024
Popupsmart has been one of the best Shopify apps I've used. No issues connecting to my Shopify and HubSpot, great customizations, and the support has been incredible. I get replies back immediately and they even helped me write a bit of custom code to get my popup looking exactly how I wanted. Highly recommend. Thanks, Popupsmart!
Hello, Thank you so much for your kind words! We're thrilled to hear that Popupsmart has been one of the best apps you've used on Shopify. It's great to know the integration with Shopify and HubSpot went smoothly and that you’ve enjoyed the customization features. Our team is always happy to go the extra mile, so we're especially glad we could help with the custom code to get your popup just right. We truly appreciate your recommendation and support — it means a lot to us!
Sept. 9, 2024
Such a functional and versatile popup builder I thought at first. Really enjoyed the way you can customize your campaigns at so many levels. But then it started to glitch and after reaching out to support stopped displaying at all. There's no option to simply cancel your paid plan and you have to reach out to them by email.
Thank you for sharing your experience — we really appreciate your honest feedback. We’re truly sorry to hear about the technical issues and the inconvenience you faced when trying to cancel your plan. That’s definitely not the experience we want for our users. Our team is currently reviewing this to make sure everything works smoothly and more transparently moving forward. If you still need assistance with anything at all, please don’t hesitate to reach out — we’d love the chance to make things right. Thanks again for your valuable feedback — it helps us improve.
Sept. 5, 2024
I installed app a few days ago. I got held up with settings- did not understand percent setting in trigger. no explanation available. I attempted to contact by email and the support chat. Days later no response. thanks for wasting my time. Shopify you need to start vetting these useless apps and verifying reviews. Do you think I enjoy sitting here trying broken useless apps. major annoyance.
Hello, Thank you for your feedback, and we're genuinely sorry to hear about the frustration you experienced. We want to clarify that while we offer 24/7 support through our AI-powered chatbot, our human support team steps in when a request is escalated through the chat widget. In this case, our chatbot accurately responded to your queries based on the available information, but no request for human support was submitted — so our team wasn't alerted to follow up directly. We understand that the "percent" trigger setting could use clearer explanation, and we’re actively working on improving in-app guidance to make setup easier for everyone. Your time is valuable, and we're sorry this wasn’t the smooth experience we aim to provide. Thank you again for your honest feedback — it helps us grow and improve.
April 12, 2024
super, nutze es aktuell nur für POP - Ups, aber hier bleiben keine Wünsche offen
April 6, 2024
I contacted Popupsmart for some problems I experienced, and they quickly responded and guided me to overcome them. They were fast and responsive. I did not face any issues after that. They are reachable 24/7. Kudos team!
Thank you for your review :)
March 5, 2024
For a shop owner like me, popupsmart is a crucial tool. This is not my first time using tools like this, But for popupsmart rises above others with their prices and advantages. They guided me when i integrated my store with popupsmart and even help me with the customization of my popup.
Feb. 17, 2024
I am not a tech pro and I really don’t have much time to manage popups and I can’t deal with that all day. That is why I was hesitant at first but we had a demo with them and it is an easy tool to use. It does not take a lot of my time, and I can easily manage campaigns.
Feb. 16, 2024
Popupsmart has found a place in my toolkit. The targeting options are user-friendly, and it seems to be working well for my store. Thanks for providing a functional solution.
Jan. 17, 2024
'So good! I have been searching for a way how to easily add promotions, run campaigns, and collect feedback from clients on my Shopify website for a long time, and I am super happy that I came across Popupsmart. Thumbs up!'
Thank you very much for your review:)
Jan. 8, 2024
Popupsmart is doing what it claims to do. The personalized popups and targeting options have made some impact on my sales. Good job!
Thank you for using our product with our in-depth, detailed features. We would be happy if you share your expectations with us as well as your feedback.
Dec. 18, 2023
A Conversion Catalyst! As a small business owner, Popupsmart has been instrumental in amplifying our online presence. The popups seamlessly integrate into our website and have significantly contributed to our sales growth. The email features have also helped us build a loyal customer base. Thanks!
We are happy to work with you as a partner for a long time. Thank you very much for your feedback here. We are making our email product even more advanced. We will share it with you very soon.
Nov. 14, 2023
Since the day we started using Popupsmart, our operational processes have accelerated considerably. With the exit intent popups we created quickly with Popupsmart’s easy interface, we were able to increase our conversion rates by significant amounts.
We are happy to work with you as a partner for a long time. Thank you very much for your feedback here. We are trying to provide better service with your feedback. You can always reach us through support channels.
Sept. 21, 2023
We were able to increase our sales conversions in a short period of time with Popupsmart's very easy to use UI and the amazing popups that are created with a 5-minute effort. They have a great team where you can get a quick response to the slightest problem. By segmenting user behavior, we were able to use multiple popups on our site, it was a great ease for us, thank you popupsmart :)
Thank you for choosing us for many years. We continue to improve ourselves thanks to the feedback you give.
Aug. 21, 2023
E-ticaret websitemiz için baya kullanışlı bir araç asistanımız bizlerden daha iyi popup yapmaya başladı :)) Gerçekten çok iyi olmuş. Lead toplama ve satışı arttırmak için çok işe yarar. Hatta kullanıcı siteden çıkmadan tekrar popup yayınla vs gibi ekstra özellikler etkiledi. Teşekkürler
You have been using us to increase your conversions for many years. Thank you very much for your valuable comments and contributions.