Hulk NPS Post Purchase Survey
The reviews for this Shopify App are overwhelmingly positive, with users praising the app's ease of use, helpful customer service, and valuable insights it provides. Customers appreciate the quick setup process, customization options, and the ability to collect feedback effortlessly. The customer service team is highlighted for being responsive and efficient in resolving any issues that arise. Users also mention the app's functionality in improving customer service, marketing attribution, and overall business decisions. However, there are a few mentions of minor improvements such as additional features like language translation and more advanced options in a paid version.
Just installed this app. I had some questions and their customer service agent, Juan, was very quick to help me through several questions I had. I had my survey up and running within minutes! I am excited to use their post purchase survey to improve my customer service and flush out trouble spots.
They responded pretty fast on the chat and the process was super easy. Christian helped us installing the app as we needed to upgrade our thank you page for the app to work. Thank you!
Product is great and customer service is great.
Thanks for a great review! We’re thrilled HulkApps could deliver a great experience for you.
Great app, very useful and simple. Very quick and efficient service. And it is free!
Thank you for sharing your feedback! Your support means a lot to us at HulkApps.
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