Hulk NPS Post Purchase Survey
The reviews for this Shopify App are overwhelmingly positive, with users praising the app's ease of use, customer service, and effectiveness in collecting post-purchase survey data. Many users highlighted the quick and helpful customer support they received, with specific mentions of individual agents who assisted them. The app was commended for its customization options, competitive pricing, and ability to provide valuable insights into customer preferences and marketing attribution. Users also appreciated the app's functionality in improving business decisions and customer experience. However, there were a few mentions of minor issues such as the need for additional features like language translation and data export options.
Just installed this app. I had some questions and their customer service agent, Juan, was very quick to help me through several questions I had. I had my survey up and running within minutes! I am excited to use their post purchase survey to improve my customer service and flush out trouble spots.
They responded pretty fast on the chat and the process was super easy. Christian helped us installing the app as we needed to upgrade our thank you page for the app to work. Thank you!
Product is great and customer service is great.
Thanks for a great review! We’re thrilled HulkApps could deliver a great experience for you.
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