Rating

4.8

feedback

68

Reviews

chart

#1,919

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    12%
  • Less than a day
    6%
  • Less than a month
    32%
  • Less than a year
    32%
  • More than a year
    18%

Reviews Summary

The app has received overwhelmingly positive reviews from users, with many praising its ease of use, helpful customer service, and effectiveness in collecting post-purchase survey data. Users appreciate the quick response times from the support team and the simplicity of setting up the app. The ability to customize questions and receive valuable feedback from customers has been highlighted as a key benefit. However, there are a few users who have experienced issues with app updates causing functionality problems and have suggested improvements such as adding more advanced features in a paid version.

Highlights

Positive feedback on customer service and ease of use
Effectiveness in collecting post-purchase survey data
Customization options for questions
Issues with app updates and suggestions for advanced features in a paid version

Rating Breakdown

  • 5
    87% (59 ratings)
  • 4
    7% (5 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    4% (3 ratings)

Reviews with Text

  • 96% (65)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 14, 2025

Just installed this app. I had some questions and their customer service agent, Juan, was very quick to help me through several questions I had. I had my survey up and running within minutes! I am excited to use their post purchase survey to improve my customer service and flush out trouble spots.

Using app

About 1 hour

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 11, 2025

They responded pretty fast on the chat and the process was super easy. Christian helped us installing the app as we needed to upgrade our thank you page for the app to work. Thank you!

Using app

7 days

Total reviews

9

Average rating

5.0

5 / 5 Share

Aug. 9, 2025

Product is great and customer service is great.

Using app

About 7 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for a great review! We’re thrilled HulkApps could deliver a great experience for you.

5 / 5 Share

May 23, 2025

Great app, very useful and simple. Very quick and efficient service. And it is free!

Using app

Over 5 years

Total reviews

17

Average rating

5.0

Developer Reply

Thank you for sharing your feedback! Your support means a lot to us at HulkApps.

5 / 5 Share

April 7, 2025

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

All reviews

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