Hulk NPS Post Purchase Survey

The reviews are overwhelmingly positive. Users consistently praise the app for being easy to install and set up, simple to use, and effective for collecting post-purchase survey data, customer feedback, and marketing attribution insights. Many merchants say it helps them understand where customers came from, improve customer experience, and make better business decisions. The fact that the app is free is mentioned frequently as a major advantage, along with fast loading, customization options, and useful export capabilities. Customer support is another major strength. Reviewers repeatedly mention quick, friendly, and effective help from the support team, often noting that issues were resolved rapidly and professionally. On the negative side, the main complaints are about missing features and usability gaps rather than core functionality: some users want better reporting/visualizations, easier response management, more language/translation options, more flexible data exports, and the ability to include results in notification emails. A small number of reviews report serious technical issues after updates or dashboard/loading problems, but these appear to be outliers compared with the overall positive sentiment.