Hulk NPS Post Purchase Survey
The app has received overwhelmingly positive reviews from users, with many praising its ease of use, customer service, and effectiveness in collecting post-purchase survey data. Users appreciate the quick and efficient customer support provided by the team, with specific mentions of helpful agents like Juan and Christian. The app's functionality, customization options, and the fact that it is free are highlighted as major positives. However, there are a few users who mentioned issues with updates causing problems and suggested improvements such as adding more advanced features in a paid version and enhancing data visualization within the app.
Just installed this app. I had some questions and their customer service agent, Juan, was very quick to help me through several questions I had. I had my survey up and running within minutes! I am excited to use their post purchase survey to improve my customer service and flush out trouble spots.
They responded pretty fast on the chat and the process was super easy. Christian helped us installing the app as we needed to upgrade our thank you page for the app to work. Thank you!
Product is great and customer service is great.
Thanks for a great review! We’re thrilled HulkApps could deliver a great experience for you.
Great app, very useful and simple. Very quick and efficient service. And it is free!
Thank you for sharing your feedback! Your support means a lot to us at HulkApps.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.