Hulk NPS Post Purchase Survey
Collect feedback fast using simple post purchase survey
Rating
4.8
feedback
68
chart
#1,919
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
12%
-
Less than a day
6%
-
Less than a month
32%
-
Less than a year
32%
-
More than a year
18%
Reviews Summary
The app has received overwhelmingly positive reviews from users, with many praising its ease of use, helpful customer service, and effectiveness in collecting post-purchase survey data. Users appreciate the quick response times from the support team and the simplicity of setting up the app. The ability to customize questions and receive valuable feedback from customers has been highlighted as a key benefit. However, there are a few users who have experienced issues with app updates causing functionality problems and have suggested improvements such as adding more advanced features in a paid version.
Highlights
All reviews
Dec. 14, 2025
Just installed this app. I had some questions and their customer service agent, Juan, was very quick to help me through several questions I had. I had my survey up and running within minutes! I am excited to use their post purchase survey to improve my customer service and flush out trouble spots.
Nov. 11, 2025
They responded pretty fast on the chat and the process was super easy. Christian helped us installing the app as we needed to upgrade our thank you page for the app to work. Thank you!
Aug. 9, 2025
Product is great and customer service is great.
Thanks for a great review! We’re thrilled HulkApps could deliver a great experience for you.
May 23, 2025
Great app, very useful and simple. Very quick and efficient service. And it is free!
Thank you for sharing your feedback! Your support means a lot to us at HulkApps.
April 7, 2025
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